Supply Chain Coordinator Retail

This is a hybrid role to the HelloFresh Headquarters in either NYC or Chicago IL

Factors Retail business is scaling from pilot to national expansion. As we grow with Target and develop future accounts across club grocery and specialty retail the team needs strong day-to-day supply chain and logistics support to ensure what we sell can be produced shipped received and executed reliably.

We are hiring a Supply Chain Coordinator to support Retail operational execution under the Head of Supply Chain & Logistics Factor New Channels. This person will help coordinate production readiness logistics follow-through shipment tracking retailer DC execution item setup support operational issue tracking and cross-functional communication across Retail Supply Chain Production Procurement Logistics and Sales.

This is an execution-heavy role for someone who is highly organized detail-oriented comfortable with operational data and motivated by making sure the plan actually works in the real world.

You will...

• Support day-to-day Retail supply chain and logistics execution across Target and future retail accounts.
• Track retail production readiness shipment timing logistics milestones delivery status retailer DC requirements and service-level risks.
• Coordinate with production procurement logistics co-manufacturing and internal supply chain teams to ensure retail commitments are operationally supported.
• Maintain operational trackers for POs shipments DC appointments inventory risks short shipments service issues and open action items.
• Support issue resolution when shipments appointments retailer receiving requirements inventory shelf-life or service-level issues arise.
• Help prepare operational inputs for weekly commercial / supply chain meetings monthly performance reviews and launch readiness check-ins.
• Support item setup and operational data workflows including UPC / GTIN / SCC coordination shipment data logistics requirements and retailer readiness inputs
• Partner with Sales Strategy & Planning on forecast reconciliation launch timing promotional volume readiness and operational implications of commercial changes.
• Support new item launches and new account launches by tracking operational milestones dependencies and readiness risks.
• Help document repeatable SOPs for retail logistics shipment tracking issue escalation item setup coordination and launch readiness as the business scales.

You are...

• Highly organized: you can manage many moving pieces deadlines trackers and stakeholders without losing details.
• Operationally minded: you care about whether plans are feasible shipments arrive on time data is accurate and issues are resolved quickly.
• Detail-oriented: you notice mismatches missing inputs unclear owners and operational risks before they become bigger problems.
• A strong communicator: you can send clear updates document decisions and keep cross-functional partners aligned.
• Comfortable with ambiguity: you can work in a fast-moving environment where processes are still being built.
• Data-capable: you are comfortable working in spreadsheets trackers dashboards and operational reports.
• Proactive: you follow up close loops and escalate risks early.
• Team-oriented: you work well across Supply Chain Production Procurement Logistics Sales Planning Finance and Business Operations.

You have...

• 3 years of experience in a CPG supply chain role on an account that services retail logistics operations procurement production planning retail operations CPG operations consulting or a related field.
• Experience managing trackers operational data shipment details inventory POs production milestones or cross-functional project plans.
• Strong Excel / Google Sheets skills and comfort working with operational data.
• Strong written and verbal communication skills with the ability to summarize issues clearly and drive follow-up.
• Experience in CPG food grocery fresh / refrigerated products logistics fulfillment or manufacturing is a plus.
• Ability to work cross-functionally with internal teams and external partners in a fast-moving environment.
• Strong attention to detail follow-through and ownership mindset.
• BA/BS preferred in Supply Chain Operations Business Engineering or a related field.

Youll get

• 401k with company match that vest immediately upon participation and company equity plan based on role
• Generous PTO including sabbatical and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh Green Chef Everyplate and Factor)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC women veterans parents and LGBTQ
• Inclusive collaborative and dynamic work environment within a fast-paced mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.