Supervisor, Box Office

Agency

Department

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11000 students from 47 states and 54 foreign nations. We employ over 1400 full-time and 2000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees including doctoral programs. As a member of the Texas A&M University System TAMU-CC benefits from a range of resources increased visibility and influence and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CCs beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern attractive and state-of-the-art classroom buildings and support facilities.

PURPOSE

The Box Office Supervisor supports the daily operations of the Performing Arts Center (PAC) and the School of Arts Media and Communication (SAMC) by managing ticketing operations coordinating facility scheduling and supervising Box Office student workers. This position will require evening and weekend hours to support performances and special events.

DESCRIPTION

Functional Area 1: Box Office (50%)

• Provide exceptional customer service through phone online and in-person ticket transactions.

• Manage ticket sales including creating entering and maintaining events within the ticketing software.

• Maintain the PAC website by ensuring event information and ticket links are current and accurate.

• Serve as the primary custodian of cash and ticket revenue in accordance with TAMU-CC policies and procedures.

• Prepare and submit daily deposit reconciliations with accurate account information.

• Hire train schedule and supervise Box Office student workers including verifying timesheets.

• Maintain ticketing software point-of-sale systems and other equipment used for financial transactions.

Functional Area 2: Scheduling (30%)

• Maintain and update shared calendars for all PAC performance spaces.

• Coordinate facility scheduling according to institutional priorities.

• Collaborate with academic departments campus units student organizations and external clients to schedule events.

• Communicate event requirements to technical business marketing and other support staff and schedule production meetings as needed.

Functional Area 3: Event Support (20%)

• Provide operational support for PAC SAMC and Institutional Advancement (IA) events as needed including evenings and weekends.

• Assist with marketing and promotional activities for events as needed.

• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma/GED

• Five (5) years of related experience

• Additional education may be considered as a substitution for the minimum requirements.

  • Associate degree and three (3) years of related experience

  • Bachelors degree and one (1) year of related experience.

• Excellent written and verbal communication skills.

• Intermediate proficiency with Microsoft Office applications.

• Strong customer service organizational and multitasking skills.

PREFERRED QUALIFICATIONS

• Experience with ticketing software and point-of-sale systems.

• Experience supervising student employees or part-time staff.

• Experience working in performing arts higher education or event management.

SALARY: $43888/annually approximately

• 3657.34/monthly

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19 2025 and the moratorium issued by Texas Governor Abbott on January 27 2026.

BENEFITS (rules policies eligibility apply)

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence the Island University is an engaging and rewarding place to work.

Insurance

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance Accidental D&D Long Term Disability Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Work Life Solutions:

• Counseling Work Life Assistance Financial Resources and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8 hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.