Student Financial Aid Coordinator II (Outreach, Training, and Compliance)

Student Financial Aid CRD II

Masters degree in an appropriate area of specialization; or a bachelors degree in an appropriate area of specialization and two years of appropriate experience.

The Office of Student Financial Aid and Scholarships (SFA) is actively seeking a detail-oriented individual to join the Outreach Training and Compliance team as a Student Financial Aid Coordinator this role youll conduct in-person and video presentations participate in student activities and assist students and their families with their financial aid concerns. You will also collaborate with other areas in SFA to ensure vital processes like the disbursement of financial aid occur in an efficient and timely manner. The successful candidate will possess excellent customer service organizational interpersonal and communication skills.

Key responsibilities include but are not limited to:

Outreach Engagement and Student Support

• Conducts financial aid and wellness presentations for both on-campus and off-campus audiences
• Represents the office at events for students families and community or campus partners
• Develops and updates outreach and training materials
• Resolves complex or escalated student financial aid cases from OneStop Enrollment Services
• Assists with financial aid processing tasks including award and disbursement operations
• Occasionally travels locally and throughout the state for outreach (including non-business hours) using a state vehicle
• Lifts and transports recruitment and informational materials (up to 40 lbs)

Compliance and Administrative Duties

• Maintains the offices Policies and Procedures Manual to ensure regulatory compliance
• Gathers information for compliance requests
• Performs other duties as assigned by supervisor

$47500 annually

In addition we offer the following exceptional benefits:

• Health Dental and Vision Insurance State
• Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave 13 days of sick leave and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

For more information on benefits please visit HR Benefits and Rewards ()

Masters degree in an appropriate area of specialization; or a bachelors degree in an appropriate area of specialization and two years of appropriate experience.

Valid drivers license required.

• Student financial aid knowledge
• Excellent customer service skills
• The ability to deliver clear and engaging presentations to audiences of varying sizes
• Excellent organizational interpersonal and communication skills

Applicants must upload the following documents to be considered for the position:

1. Cover Letter
2. Resume
3. List of References

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This position has been reposted. Previous applicants are still under consideration and need not reapply.