Strategy & Operations Associate

Were quickly growing and super excited for you to join us!

About Topsort

At Topsort we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech friendly products and AI. We believe in making advertising intuitive intelligent and genuinely cool without any of the creepy ads or cookie-obsession (well maybe just the chocolate ones).

In a rapidly changing industry were on a mission to democratize monetization access for all and ensure that advertising doesnt leave any brand or seller feeling confused or overwhelmed.

Today Topsort has 5 major hubs worldwide and employees in 13 countries including Menlo Park Boston Santiago São Paulo and Barcelona. We are a truly global company that was born in the pandemic thats had rapid growth since out of a genius product a customer-first mentality and a hardworking team of talented individuals.

Since our founding in 2021 weve gained customers in retail marketplaces and delivery apps in 40 countries and quickly approaching the #1 position in the industry.

Do you enjoy seeing your work create real-time impact Do you want to help build the systems behind a company scaling quickly across customers countries and teams Lets do the unimaginable. Lets make ads clean and cool again with AI and modern technology.

Why Topsort Why now

Topsort is changing the way Retail Media works. By joining our scaling team youll feel your impact from day 1. The operating systems internal workflows strategic projects and company-building materials you help create today will be a critical part of our foundation as we accelerate toward becoming the market standard and your work will leave a lasting mark on the company and the industry as a whole.

Retail Media is on the verge of a new era and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now youll work directly alongside our CEO co-founders and founding members to bring on Retail Media 3.0. If youre looking to grow by building something greater than yourself come scale with us.

What its like to work at Topsort

Our team is all about straightforward communication embracing feedback without taking it personally and fostering a super collaborative environment. Its a sports team thats hyper focused on winning collaborative internally and competitive externally - never the other way around. We thrive on working in the open lifting each other up and getting things done with a sense of urgency. Were the kind of team that loves making bold choices sharing extraordinary opinions and maintaining a 100 mph pace.

We value people who move toward open problems and build useful things without waiting for permission. Topsorters thrive in ambiguity. No endless meetings or bureaucracy. If it can be done today were all about getting it done today.

What is this role like

Were looking for a motivated energetic and self-directed Strategy & Operations Associate to join our growing team in Boston/Somerville as part of the Operations team reporting directly to our CEO.

As a Strategy & Operations Associate youll have cross-functional visibility into operations partnerships special projects and company-building work across Finance Go-to-Market People Product and Engineering. Youll work directly with the CEO and team leaders gaining firsthand insight into how strategic decisions are made in a rapidly growing company.

Youll operate like a special projects builder: someone who can parachute into an ambiguous environment learn quickly organize the moving parts and help turn the fundamentals weve built into a scalable system others can use.

If youre highly driven curious analytical and excited about startups technology AI and company-building we strongly encourage you to apply. We care more about hunger ownership and what you have already shown yourself willing to build than checking every traditional box.

You will:

• Work directly with the CEO and senior leaders on high-priority special projects
• Own day-to-day operational tasks from dashboards and internal documentation to automation and audit materials your work is focused on building the tools the company needs to move and grow faster.
• Become a subject matter expert on Topsort retail media our product our customers and the companys operating rhythm.
• Build systems turning repeated work into clearer processes stronger documentation better internal workflows and faster execution.
• Use AI tools to create leverage: researching automating organizing information building lightweight workflows improving internal systems and helping the team move faster.
• Communicate clearly across different audiences through written updates presentations short memos FAQs meeting notes video demos and internal documentation.
• Get your hands dirty. This role includes high-level strategic exposure and unglamorous execution.
• Thrive in a fast ambiguous environment where priorities evolve quickly ownership is high feedback is direct and learning never stops.

What We Think You Need to Be Successful

We care more about mindset potential ownership and drive than checking every traditional box.

• Bachelors degree or equivalent evidence of analytical rigor technical curiosity strong writing research ability and entrepreneurial execution.
• 0-3 years of experience in operations consulting startups finance research analytics project management entrepreneurship student leadership or another fast-moving environment but exceptional new graduates are encouraged to apply.
• Builder mindset: you have at least one example of something you initiated built organized automated or fixed without being asked. It could be a student initiative side project internal workflow research project tool dashboard event community or process that others used or benefited from.
• Strong analytical ability: you are comfortable working with data research business problems and ambiguous questions. You can break down messy topics identify what matters and communicate your reasoning clearly.
• Self-directed learning: you can pick up unfamiliar topics quickly go deep and develop a useful point of view. You are curious about the actual work: the product customers industry operations and what success looks like.
• AI-native execution: you have used AI tools to build automate systemize research or improve how work gets done. We are especially interested in specific examples not generic familiarity.
• High agency and organization: you can manage details follow up quickly keep projects moving and create clarity for others. You are reliable with the small things because the small things are often what make big projects work.
• Strong communication skills: you can write clearly synthesize information prepare sharp materials and communicate with internal and external stakeholders across different levels.
• Ability to thrive under pressure: you are energized by a fast ambiguous direct environment where feedback is candid priorities can shift and you need to start moving before the full picture is clear.
• Fearless attitude: you are willing to dive into the unknown research and quickly learn about a new topic become useful fast and build momentum without waiting for perfect structure. You iterate and learn from mistakes rather than waiting for the right way to go about a task.
• Excited by startup environments fast growth and building things from the ground up.
• Availability to work onsite at our Somerville office 4 days/week.

What We Value

At Topsort we seek professionals who embody the following qualities to drive our mission forward:

• Deep dive into details: Problem solvers who dig to uncover root causes and optimal solutions and are never content with the superficial or traditional answer.
• Team first: Prioritizing the mission and team output over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments turning chaos into structured innovation.
• Adaptability: Willingness to learn mentor lead and follow as the situation demands fostering growth at all levels.
• Urgency: An innate sense of urgency in execution while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Instinctively curious individuals who seek out difficult concepts master them and apply them effectively.

Do you sound like the right fit Lets dive right in!