State Veteran Service Officer II

The work we do matters!

Hiring Agency:

Veterans Affairs - Agency 28

Location:

Lincoln NE

Hiring Rate:

$22.502

Job Posting:

JR2026- State Veteran Service Officer II (Open)

Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):

Job Description:

The Nebraska Department of Veterans Affairs is seeking a dedicated and service-oriented professional to join our team as a State Veteran Service Officer. This position offers a rewarding opportunity to make a meaningful difference in the lives of Nebraskas veterans and their families.

Under immediate to general supervision learns to advise and represent veterans and their dependents in presenting their claims for benefits to the U.S. Department of Veterans Affairs (V.A.); performs related administrative work as required.

EXAMPLES OF WORK: (A position may not be assigned all the duties listed nor do the listed examples include all the duties that may be assigned.)
Direct and conduct evaluations of ratings on veterans claims to determine validity.
Completes progressively increasing case load as assigned by agency management.
Direct the preparation of appeals on under-evaluated and denied cases.
Conduct hearings on veterans benefits before appropriate agencies.
Advise post and county service officers of evidence needed to develop process or reopen to increase a veterans claim.
Direct and engage in the counseling of veterans and dependents of available benefits and assists them in filing claims.
Originate and answer correspondence.
Plan and participate in public relations activities and educational events.

Requirements / Qualifications:

Minimum Qualifications: High school education plus veteran with honorable discharge and resident of Nebraska for one year prior to appointment.

Other: Traveling within the service area is a regular and necessary expectation of this role.

KNOWLEDGE ABILITIES AND SKILLS:

Knowledge of: Federal and State policies and regulations concerning Veterans.

Ability to: complete progressively increasing case load meeting agency standards for thoroughness and accuracy; obtain facts through interviewing techniques correspondence and research; represent clients at hearings or other forums.

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Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.