At ASAPP our mission is simple: deliver the best AI-powered customer experiencefaster than anyone else. To achieve that were guided by principles that shape how we think build and execute. We value customer obsession purposeful speed ownership and a relentless focus on outcomes. We work in tight skilled teams prioritize clarity over complexity and continuously evolve through curiosity data and seeking technologists and problem solvers who thrive in fast-paced environments love collaborating with great talent and approach every day like its Day 1.
Were a globally diverse team with hubs in New York City Mountain View Latin America and Indiaembracing both hybrid and remote work to bring the best minds together wherever they are. If youre driven by continuous learning rapid pivots and the challenges of building in a high-growth startup wed love to talk. This is more than a jobits a journey.
Site Reliability Engineers (SREs) are responsible for the overall performance and reliability of ASAPPs infrastructure and products. The team owns the entire infrastructure stacks. SREs design and implement the tools that automate building reliable and performant systems. We emphasize building tools over manual processes. We implement not administer. Were obsessed with automation not repetition. Our job is to focus on building reliable infrastructure and tools for our product teams so that they can solve customer problems and deliver new features not reinvent platforms.
What youll do
Work with product engineering teams on service architecture and implementation
Deliver Infrastructure configuration as code and automate everything
Direct and implement monitoring and alerting systems to support rapid problem diagnosis
Perform Root Cause Analysis and design and deliver resolutions
Work on our Kubernetes / AWS infrastructure to support our product engineers
Design secure and performant networking solutions in our production systems
What youll need
4 years of relevant experience bringing software to production at high scale
Participation in on-call rotation triaging and addressing production issues
Obsession with automation and instrumentation
Understanding of complex systems and failure scenarios
Excellent communication skills
Knowledge of AWS services containers and container management frameworks
Familiarity with Message Bus based systems and distributed architectures
Proficiency in Terraform Python and/or Go
What wed like to see
BS or MS degree in the Computer Science field or equivalent hands-on experience.
Experience in product oriented environments
Scalable distributed applications experience
Benefits
Competitive compensation with stock options
Comprehensive medical vision and dental insurance
401k matching
Fitness and wellness stipend
Mobile phone reimbursement
Mental well-being benefits
Professional learning and development stipend
Parental leave including adoptive and foster parents
3 weeks paid time off (increases with tenure) and unlimited sick leave
$150000 - $175000 a year
Compensation is a combination of salary and performance bonus
Separately you will also receive an equity grant
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran status. If you have a disability and need assistance with our employment application process please email us at emailprotected to obtain assistance.#LI-SL1 #LI-Hybrid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
At ASAPP our mission is simple: deliver the best AI-powered customer experiencefaster than anyone else. To achieve that were guided by principles that shape how we think build and execute. We value customer obsession purposeful speed ownership and a relentless focus on outcomes. We work in tight ski...
At ASAPP our mission is simple: deliver the best AI-powered customer experiencefaster than anyone else. To achieve that were guided by principles that shape how we think build and execute. We value customer obsession purposeful speed ownership and a relentless focus on outcomes. We work in tight skilled teams prioritize clarity over complexity and continuously evolve through curiosity data and seeking technologists and problem solvers who thrive in fast-paced environments love collaborating with great talent and approach every day like its Day 1.
Were a globally diverse team with hubs in New York City Mountain View Latin America and Indiaembracing both hybrid and remote work to bring the best minds together wherever they are. If youre driven by continuous learning rapid pivots and the challenges of building in a high-growth startup wed love to talk. This is more than a jobits a journey.
Site Reliability Engineers (SREs) are responsible for the overall performance and reliability of ASAPPs infrastructure and products. The team owns the entire infrastructure stacks. SREs design and implement the tools that automate building reliable and performant systems. We emphasize building tools over manual processes. We implement not administer. Were obsessed with automation not repetition. Our job is to focus on building reliable infrastructure and tools for our product teams so that they can solve customer problems and deliver new features not reinvent platforms.
What youll do
Work with product engineering teams on service architecture and implementation
Deliver Infrastructure configuration as code and automate everything
Direct and implement monitoring and alerting systems to support rapid problem diagnosis
Perform Root Cause Analysis and design and deliver resolutions
Work on our Kubernetes / AWS infrastructure to support our product engineers
Design secure and performant networking solutions in our production systems
What youll need
4 years of relevant experience bringing software to production at high scale
Participation in on-call rotation triaging and addressing production issues
Obsession with automation and instrumentation
Understanding of complex systems and failure scenarios
Excellent communication skills
Knowledge of AWS services containers and container management frameworks
Familiarity with Message Bus based systems and distributed architectures
Proficiency in Terraform Python and/or Go
What wed like to see
BS or MS degree in the Computer Science field or equivalent hands-on experience.
Experience in product oriented environments
Scalable distributed applications experience
Benefits
Competitive compensation with stock options
Comprehensive medical vision and dental insurance
401k matching
Fitness and wellness stipend
Mobile phone reimbursement
Mental well-being benefits
Professional learning and development stipend
Parental leave including adoptive and foster parents
3 weeks paid time off (increases with tenure) and unlimited sick leave
$150000 - $175000 a year
Compensation is a combination of salary and performance bonus
Separately you will also receive an equity grant
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran status. If you have a disability and need assistance with our employment application process please email us at emailprotected to obtain assistance.#LI-SL1 #LI-Hybrid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
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