Staff Product Manager, Microsoft Product Partnership

Staff Product Manager Microsoft Product Partnership

We seek a Staff Product Manager to own the Microsoft product partnership across ServiceNows full vertical stack from data and AI through agents governance and industry-specific workflows. This is a deep single-partner ownership role: you are the definitive internal expert on how ServiceNows platform aligns with Microsofts product stack end-to-end.

The scope is intentionally broad and will shift as both companies product stacks evolve. Rather than a fixed list of integration points this role is defined by a mandate: wherever ServiceNows stack and Microsofts stack meet you are accountable for the product relationship. Youll partner with product marketing business development corporate development and other functions to execute the engagement strategy track execution milestones and maximize value generated for ServiceNow our customers and Microsoft.

What you get to do in this role:

• Own technical due diligence roadmap alignment and integration delivery across the Microsoft relationship from qualification through activation-ready handoff to GTM spanning whichever stack layers are active priorities at a given time not a fixed set.
• Maintain and continuously update a holistic map of where ServiceNows stack and Microsofts stack intersect so the organization always has one owner and one point of view on the relationship rather than fragmented layer-by-layer ownership.
• Practice dual-roadmap alignment: translate Microsofts capability and platform changes into internal roadmap asks and translate ServiceNows platform roadmap into Microsoft-facing requirements.
• Maintain a coherent point of view on how Microsofts stack complements (rather than overlaps with) ServiceNows platform and articulate that positioning clearly to internal and partner stakeholders.
• Measure downstream customer-funnel signals (adoption attach rate win/loss) across the partnership in partnership with GPC and field feeding those signals back into roadmap and investment decisions.
• Surface trade-offs and resourcing implications across this broad scope and communicate the rationale clearly to leadership including where to go deep now versus defer.
• Provide partner intelligence and technical input to leadership-level decisions on deeper strategic engagement with Microsoft (investment co-sell motions joint roadmap commitments).
• Track competitive and industry trends across the Microsoft ecosystem and flag implications for partnership strategy.
• Collaborate cross-functionally with Engineering Platform Product Marketing and GTM BD across the many teams whose work touches the Microsoft relationship; support customer-facing conversations when Microsoft-specific technical context is needed without owning the deal.

Qualifications :

• Demonstrated ability to operate across a wide multi-layered product scope without needing it reduced to a fixed checklist comfort synthesizing a coherent strategy across data AI agents governance and application-layer partnership work.
• Experience critically integrating AI into product decision-making workflow design or technical evaluation of partner solutions.
• 8 years of experience in enterprise SaaS product management with working knowledge of key SaaS growth drivers.
• Familiarity with the ServiceNow platform and applications portfolio and the associated competitive/partner landscape is a plus.
• Broad familiarity with Microsofts AI data and agent product ecosystem is a strong plus depth in a few areas plus fluency across the rest is more valuable here than deep expertise in only one.
• Hands-on product management experience with AI-powered or AI-enabled enterprise software is a strong plus.
• Experience formulating product strategy involving technology partnership deal dynamics build-vs-partner analysis technical due diligence integration architecture.
• Comfortable operating with dual accountability: influencing an internal roadmap you dont own and a partner roadmap you dont control across an unusually broad set of stack layers.
• Highly collaborative; able to drive alignment and decisions across many internal teams without direct authority over the people or teams involved.
• Experience building business cases for partnership investment combining analytical rigor with judgment under ambiguity.
• Strong written and verbal communication skills; able to represent partnership rationale clearly to both technical and executive audiences including translating across very different technical domains.
• Ability to paint a compelling vision to inspire teams and senior stakeholders across a broad evolving scope.

For positions in this location we offer a base pay of $166500 - $291400 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time