Sr. Technical Project Manager (Document360 & Digital Platforms)

ESSENTIAL JOB FUNCTION

1. Doc360 Platform Leadership

• Serve as thesubject matter expert for Document360 including architecture workflows and governance.
• Lead platform optimization initiatives including:
• Workflow standardization
• Template and content structure alignment
• Permissions and access management
• Analytics and reporting improvements
• Partner with business and technical stakeholders to ensure Doc360 supportsscalable SOP and documentation management.
• Manage vendor engagement support escalations and roadmap alignment.
• Oversee content lifecycle processes including creation replication publishing and maintenance workflows.

2. Program & Project Execution

• Leadmultiple concurrent projects and initiatives ensuring delivery against timelines scope and quality expectations.
• Establish and enforceproject governance reporting and risk management practices.
• Drive delivery across initiatives such as:
• SharePoint to Doc360 migrations
• SOP standardization and publishing
• Platform enhancement and optimization
• Manage dependencies across teams and ensure alignment to enterprise priorities.

3. Cross-Functional Team Leadership

• Coordinate delivery across diverse teams including:
• Technical Writers
• Implementation Managers
• Business Analysts
• Engineering and IT teams
• Operations SMEs and stakeholders
• LSG Operations Team
• Ensure teams are effectivelyprioritized and resourced across multiple active workstreams.
• Facilitate collaboration betweenOperations and Technology ensuring solutions reflect real-world operational needs.

4. Operational Alignment & Continuous Improvement

• Translate operational requirements intotechnical solutions and platform enhancements.
• Drive continuous improvement initiatives focused on:
• Documentation accuracy and standardization
• Workflow efficiency
• Platform usability and adoption
• Partner with operations leaders to ensuredocumentation reflects current processes and business changes.

5. Governance & Quality Assurance

• Establish andmaintaingovernance standards for:
• Documentation structure and taxonomy
• Version control and publishing workflows
• Access and permissions management
• Ensure all content meets enterprise standards foraccuracy consistency and usability.
• Implement metrics and KPIs tomonitorplatform adoption content quality and team performance

OTHER SKILLS/ABILITIES

Required Qualifications

• Proven experience managingenterprise documentation platforms (Document360 strongly preferred)
• Experience leadingmulti-team multi-project delivery environments
• Strong understanding ofAgile/Hybrid delivery models (Jira backlog management sprint cadence)
• Demonstrated ability to collaborate acrossOperations and Technology organizations
• Experience withplatform governance workflows and content lifecycle management

Preferred Qualifications

• Experience withSOP-driven environments or regulated operational processes
• Familiarity withdigital learning / knowledge management ecosystems
• Exposure tologistics supply chain or enterprise operations environments
• Experience with analytics reporting orcontent performance tracking

Key Competencies

• Strategic Execution Drives complex initiatives from concept to delivery
• Cross-Functional Leadership Aligns diverse teams toward shared outcomes
• Technical Fluency Understands systems integrations and platform capabilities
• Operational Mindset Ensures solutions reflect real-world business usage
• Scalability Focus Builds repeatable sustainable processes

Success Measures

• Successful delivery of Doc360 initiatives (migration optimization governance)
• Improveddocumentation quality consistency and usability
• Increased platform adoption and operational alignment
• Efficient execution of multiple concurrent projects with minimal disruption
• Strong collaboration across operations technology and training teams

EDUCATION AND EXPERIENCE

• High School Diploma or GED preferred.
• 3 years of experience intechnical project/program management

PHYSICAL REQUIREMENTS

• Stand or sit for long periods of time
• Reach with hands and arms and stoop kneel crouch and frequently required to climb or balance
• Regularly lift and/or move 50 pounds and occasionally lift and/or move 50 pounds by hand
• Job may require regular and punctual attendance as well as presence on-site at the assigned work location

WHY SHOULD YOU WORK FOR CRANE

At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use
• Excellent Medical Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Required Experience:

Senior IC