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Sr. Staff Observability Software Engineer

Coupang

Job Location:

Seattle, WA - USA

Monthly Salary: Not provided by the employer

Posted: 21 August 2026 (Yesterday)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Job Summary

Company Introduction

We exist to wow our customers. We know were doing the right thing when we hear our customers say How did I ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang you will see yourself your colleagues your team and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on high-tech and hyper-connected world.

Role Overview

You will be a part of the Observability Engineering team at Coupang to build and maintain monitoring solutions and application performance solutions. The Observability Engineering teams vision is to enable engineering teams to maintain and improve the quality of their services by providing clear visibility about their systems health intelligence and actionable insights. We build services and tools to help detect alert and troubleshoot systems and applications anomalies with metrics logs and traces related to the health and reliability of Coupang services. You will have the opportunity to work with hyper-scale systems build the next generation Observability Platform based on Kubernetes and other OSS solutions as well as building software components from scratch. You would work directly with various engineering teams in Coupang influence them with observability principles and best practices and see your impact directly.

What You Will Do

Design implement and maintain observability solutions such as monitoring alerting logging and tracing across various platforms applications and infrastructure.
Collaborate with cross-functional teams including software engineers SREs and infrastructure teams to identify and define observability requirements.
Develop and implement best practices for creating and maintaining effective monitoring alerting and telemetry systems.
Evaluate and recommend industry-leading observability tools and technologies to improve system visibility and reliability.
Define and track key performance indicators (KPIs) and service-level objectives (SLOs) related to system availability performance and reliability.
Assist in the troubleshooting and resolution of complex incidents and problems by analyzing data from observability tools.
Provide guidance and mentorship to other engineers on observability principles practices and tools.
Conduct ongoing evaluations of observability systems and identify opportunities for improvements and optimizations.
Drive the standardization and simplification of observability processes tools and frameworks across the organization.
Contribute to the development of training materials documentation and runbooks for observability systems and practices.

Basic Qualifications

Bachelors degree in Computer Science Electrical Engineering Math or a closely related field
8 years working experience in engineering teams that build large-scale distributed systems
Strong experience in implementing and managing observability solutions in large-scale complex environments.
Deep knowledge of monitoring alerting and logging systems and tools such as OpenTelemetry Prometheus Grafana stack Elastic stack.

Preferred Qualifications

Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Familiarity with application performance management (APM) tools such as Dynatrace or AppDynamics.
Professional certifications in cloud platforms monitoring tools or related technologies.
Proficiency in at least one programming languages such as Go Java Python or Ruby.
Familiarity with distributed tracing technologies such as Jaeger or Zipkin.
Experience with cloud-based infrastructure including AWS Azure or Google Cloud Platform.
Strong understanding of DevOps and SRE practices including continuous integration continuous delivery and infrastructure as code (IaC).
Strong problem-solving and analytical skills with a focus on data-driven decision-making.
A proven track record of leading and delivering successful observability projects and initiatives.

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang your base pay is one part of your total compensation.

The base pay for this position ranges from $17400/year to $299000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge skills and experience.

General Description of All Benefits

Medical/Dental/Vision/Life AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
18-21 days of the Paid Time Off (PTO) a year based on the tenure
12 Public Holidays
Paid Parental leave
Pre-tax commuterbenefits
MTV - Free Electric Car Charging Station

General Description of Other Compensation

Other Compensation includes but is not limited to bonuses equity or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veterans benefits the disabled etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex or gender (including pregnancy gender identity gender expression sexual orientation transgender status) national origin age disability medical condition HIV/AIDS or Hepatitis C status marital status military or veteran status use of a trained dog guide or service animal political activities or affiliations citizenship or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability please contact us at .
Job Requisition ID: 8930

Required Experience:

Staff IC

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