Sr. Software Engineer

At we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe inclusive spaces where everyone feels welcomeboth here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Digital Commerce & Marketing Technology

is looking for an Senior Software Engineer to join our IS Team.

We welcome the opportunity for this role to be hybrid based at the corporate headquarters in Freeport Maine or to be based remotely in the following states: Colorado Connecticut Florida Georgia Illinois Indiana Kansas Maine Maryland Massachusetts Michigan Minnesota New Hampshire New Jersey New York North Carolina South Carolina Ohio Pennsylvania Rhode Island Vermont Virginia Wisconsin.

Position Purpose

The Senior Software Engineer serves as a technical and functional expert supporting a portfolio of digital commerce customer experience and marketing technology platforms across the Emerging Channels Portfolio. This role partners with business stakeholders vendors and technical teams to design solutions support production systems troubleshoot complex issues and deliver enhancements that improve customer and business outcomes.

The ideal candidate combines strong systems analysis and problem-solving skills with experience supporting enterprise applications integrations data flows and customer-facing technologies.

Key Responsibilities

• Partner with business teams to gather requirements evaluate options and deliver technology solutions that support business objectives.
• Design configure test implement and support application enhancements and integrations.
• Serve as a primary support resource for digital commerce marketing customer service and international business applications.
• Troubleshoot production issues perform root cause analysis and coordinate resolution efforts with internal teams and vendors.
• Monitor application performance integrations and data flows to ensure system reliability and operational stability.
• Support project delivery activities including solution design testing deployment and post-implementation support.
• Analyze data application performance and business processes to identify improvement opportunities.
• Maintain system documentation support procedures and knowledge resources.
• Participate in on-call support and incident management activities.
• Other related duties as assigned or as opportunities for growth arise.

Technologies & Platforms

Experience with some combination of the following is preferred:

• Salesforce Service Cloud
• Salesforce Marketing Cloud (SFMC)
• Salesforce Commerce Cloud (SFCC)
• APIs and system integrations (Apigee preferred)
• SQL and data analysis
• ECOM Analytics Testing Reporting and Marketing tools (Splunk Postman GA4 Tealium Tableau Feedonomics etc.)

Desired Qualifications

• Bachelors degree in Computer Science Information Systems or related field.
• 5 years of experience in systems analysis application support software implementation or enterprise application development.
• Strong analytical troubleshooting and problem-solving skills.
• Experience supporting customer-facing applications and integrated enterprise systems.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Proven ability to manage multiple priorities and work independently in a fast-paced environment.

Examples of Work (not fully inclusive or exhaustive)

This role may support initiatives related to:

• Digital marketing and customer engagement
• Salesforce platform enhancements
• International commerce operations
• Customer service technology
• Reporting and analytics improvements
• Application modernization and integration projects
• Customer experience optimization

If you care about the outdoors joining is a great way to feel good about what you do. Our benefits package makes a good thing even better with programs and perks designed to support your health and financial goals. Plus maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what weve identified and you think youd be great at this role wed love to learn more about you! At we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.