Sr Program Manager, Sub Same Day

The candidate will be working as a member of the Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for a Senior Program Manager with proven program management experience to own strategic tactical cross-functional technology projects and programs within our Sub Same Day Delivery offering. These roles require scoping and creating project plans developing processes coordinating and driving execution and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.


Key job responsibilities
- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
- Coordinating closely with internal and external stakeholders worldwide to proactively identify optimize track and report performance.
- Developing and utilizing data inputs and KPIs to inform operational adjustments.
- Define and create processes that will scale to meet growing business demands.
- Partnering with Directors Senior Managers and other key operational and technical leaders across the organization.

A day in the life
This role will play a critical role in the expansion of the sub-same day program. It requires a high-level of ownership over the end-to-end process the ability to think outside of the box willingness to disrupt the current processes to create a new process the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects managing to project timelines and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.

- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Experience working cross functionally with tech and non-tech teams

- Masters degree or MBA in management business administration economics engineering marketing
- Experience working across functional teams and senior stakeholders
- Experience with data analysis tools such as Excel Pivot Tables macros SQL visualization tools - Tableau Quicksight etc.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 115600.00 - 160000.00 USD annually