Sr. Manager, IT Infrastructure

Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code open source components and application behavior. With a combination of industry-leading tools services and expertise only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Sr. Manager IT Infrastructure

Location: Massachusetts (Hybrid minimum 3 days onsite per week)

About Us

We are a leading software security company committed to delivering innovative solutions that protect organizations from evolving cyber threats. As we continue to scale globally we are investing in modern resilient and high-performing infrastructure to support our growth. We are seeking a highly experienced infrastructure leader to drive excellence across our network and datacenter operations.

Position Summary

We are seeking a strategic and hands-on Sr. Manager IT Infrastructure to lead the design modernization and operational management of our enterprise infrastructure. This role encompasses ownership of network datacenter and virtualization environments ensuring high availability scalability security and performance.

The ideal candidate brings deep expertise in VMware-based virtualization datacenter refresh initiatives and managing medium-to-large enterprise environments (1000 servers).

Manage and optimize enterprise environments supporting 1000 servers.

Experience in virtualization technologies - preferably VMware (we currently use VMware Promox and Openstack but things may change later).

Knowledge of enterprise networking (routing switching firewalls VPNs).

-> This is a hybrid role based in Massachusetts requiring a minimum of three days per week on site.

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Key Responsibilities:

Infrastructure Strategy & Operations

• Define and execute the strategy for network datacenter and virtualization infrastructure ensuring scalability resilience and security
• Lead day-to-day operations across on-premises datacenters enterprise networks and hybrid cloud environments
• Drive datacenter modernization and refresh programs including hardware lifecycle management and capacity planning
• Oversee VMware environments (vSphere ESXi vCenter) to ensure optimal performance and reliability

Leadership & Team Development:

• Lead mentor and scale a high-performing team of engineers and technical specialists
• Foster a culture of accountability innovation and continuous improvement
• Provide coaching career development and performance management
• Recruit and retain top infrastructure talent

Large-Scale Environment Management:

• Manage and optimize enterprise environments supporting 800 servers
• Ensure infrastructure meets the demands of a complex growing organization
• Drive automation and standardization to improve efficiency and reduce operational overhead

Vendor & Stakeholder Management:

• Own and manage strategic vendor relationships including contracts negotiations and SLA performance
• Partner with vendors for datacenter services hardware procurement and infrastructure solutions
• Collaborate with Security DevOps Engineering and business teams to align priorities

Security Compliance & Reliability:

• Partner with cybersecurity teams to ensure secure and compliant infrastructure operations
• Lead disaster recovery and business continuity planning including testing and improvements
• Develop and maintain incident response frameworks
• Ensure compliance with internal policies and regulatory requirements

Innovation & Continuous Improvement:

• Drive innovation through automation infrastructure-as-code and modern tooling
• Evaluate emerging technologies to improve scalability and efficiency
• Establish monitoring reporting and observability frameworks

Qualifications & Experience:

• 8 years in IT infrastructure including 3 years in a leadership role
• Proven experience managing enterprise-scale environments (800 servers)
• Strong expertise in VMware virtualization technologies
• Experience leading datacenter refresh and modernization initiatives
• Deep knowledge of enterprise networking (routing switching firewalls VPNs)
• Experience with cloud platforms (AWS Azure or GCP)
• Strong vendor management and negotiation expertise
• Solid understanding of ITIL frameworks
• Excellent leadership communication and problem-solving skills
• Bachelors degree in a related field or equivalent experience

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What Sets You Apart

• Experience in high-growth fast-paced organizations
• A strong mix of strategic vision and hands-on leadership
• Proven success leading large-scale infrastructure transformations
• Passion for building resilient modern and efficient IT environments

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race color national origin religion sex gender identity or expression age disability sexual orientation veteran or military service status or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.