Sr. Learning Architect, Amazon Leo

Amazon Leo is Amazons low Earth orbit satellite network. Our mission is to deliver fast reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools hospitals businesses and government agencies Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

As we prepare to launch service and scale our training operations across customers partners and field service providers we need a Sr. Learning Solution Architect who can own the technical backbone of how we deliver learning programs.

What youll do: Youll own and operate the external learning management systems that deliver training to customers field service providers and channel partners. This isnt a keep the lights on role. Youll build application integrations manage SCORM and xAPI content distribution across and serve as the technical bridge between our L&D content team and the systems that put training in front of learners. Youll work across every external training work stream we have.

The problems youll solve:
Connecting our LMS to applications and account teams can see real-time customer onboarding progress
Managing content packaging and distribution across multiple LMS each with different technical and localization requirements
Building reporting and analytics pipelines that show whether training is actually driving customer activation and partner readiness
Keeping configurations user provisioning and security compliance current as Leo scales from early access to global availability


Key job responsibilities
LMS Administration
Own day-to-day administration of internal and external LMS serving customers field service providers and partners
Manage user provisioning role assignments course enrollment and access controls across multiple concurrent systems
Configure and maintain system settings domain and security policies
Monitor system health resolve technical issues and manage vendor support escalations

Systems Integration & Technical Configuration
Build and maintain application integrations to sync learner progress completion data and enrollment status with the CRM
Configure federation between LMS and external customer portals
Manage content packaging testing and distribution including cross-system delivery to partner-owned LMS environments
Troubleshoot integration failures API errors and content rendering issues across systems

Content & Localization Support
Publish and maintain training content across LMS ensuring accurate metadata course structure language and version control
Support distribution to different learner audience with varying technical and localization requirements

Reporting Analytics & Compliance
Build and maintain LMS reporting dashboards that track learner progress completion rates assessment scores and engagement metrics
Deliver regular analytics to L&D leadership and sales operations to inform training effectiveness decisions
Manage security compliance requirements including access audits data handling policies and annual system reviews
Document system configurations integration architectures and standard operating procedures


A day in the life
You start the morning troubleshooting a SCORM package that isnt rendering correctly in a external LMS. By mid-morning youre configuring a new connected app to sync learner progress data. After lunch youre provisioning user accounts for a new cohort and updating course metadata. You end the day reviewing completion analytics with the L&D team and flagging a drop-off pattern that needs attention.

About the team
Youll join the Amazon Leo Learning & Development team a group building the entire training ecosystem for Leo from the ground up - customer onboarding partner enablement field service certification and channel sales training. We move fast we build for scale and we treat every external learners experience as a reflection of the Amazon Leo brand. Youll partner with L&D designers sales operations product teams and external partners across multiple countries.

- Bachelors degree in Information Technology Computer Science Engineering or related fields
- Experience with Learning Management Systems (LMS) or experience with one or more of the following domains: systems administration (Linux/Window) network administration (DNS IPsec BGP VPN Load Balancing) or programming ( Java Ruby C# Python or PHP)
- Experience with CRM tools like Salesforce
- Familiarity with Articulate Rise 360/Reach360

- Experience managing external vendors distributors partners or learning providers
- Knowledge of technologies such as JavaScript/NodeJS HTML/CSS Responsive/Adaptive Design
- Experience in a multi-language publishing environment including globalization for translation
- Experience designing for accessibility and inclusivity
- Experience working with global teams and diverse partners
- Experience with LMS-to-CRM data sync architectures middleware or integration systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 138300.00 - 187100.00 USD annually
USA WA BELLEVUE - 138300.00 - 187100.00 USD annually