Sr. Field Service Technician
Germantown, MD - USA
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
WereHiring for aField ServiceTechnician Level2!
If you are excited and passionate about helping #LetsSolveWater consider joining our team today!Xylem Inc.is a leading global water technology company servicing more than 150 countries and is dedicated to solving the worlds most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.At Xylem you will have the opportunity to solve water byparticipatingin our paid Volunteer ProgramXylem Watermark!
THE ROLE:TheField ServiceTechnicianLevel2willbe responsible forstart-up and commissioning of projects preventative maintenance and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites.Product specific training will be provided.Will interact with customers.
We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions health dental vision investment savings planwith company contribution and otheradditionalmiscellaneous benefits.
CORE RESPONSIBILITIES:To perform the job successfully an individual must be able to perform each essential duty satisfactorilyafter sufficient trainingis provided.
Evaluate repair and conduct hydraulic mechanical and electrical testing of submersible wastewater pumps
Troubleshooting of electrical control panels
General understanding of schematics and wiring diagrams
Perform start-ups and train customers on the equipment
Preventative maintenance and emergency callouts
Operatingand maintaining a service truck with crane and out-riggers
Operatingindustrial equipment in a shop environment such as forklift overhead cranes etc.
Working with variousCompany provided hand and power tools
Accurate record keeping inside Xylems work order management system
Create andmaintaina safe and organized working environment and culture within the organization and following protocols at customer locations
Take care of company property
DemonstratesHighImpact culture through innovationaccountabilityand empowerment
Must be able to function in a team environment
Work independently
TRAVEL REQUIREMENTS:
Daily local travel
Up to 50% overnight stays depending on location
Pre-hire requirements tooperatecompany vehicle (provided by Xylem or candidate):
Driver Application for Employment
Motor Vehicle Report (MVR)
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement
FMCSA Certificate of Awareness
Driver Certificate of Violations
Driver Statement of On Duty Hours if applicable
Road Test
Copy of Drivers License
Copy of Medical Certificate
QUALIFICATIONS:
Education Requirements
HS diploma or equivalent
Experience Requirements:
2 to 5years of technical work experience
Skill Requirements:
Electrically and mechanically inclined
Demonstratescritical thinking and troubleshooting ability
Comprehendtechnical information and communicate it clearly
Experience with Microsoft Office and smart devices
HIGH IMPACT BEHAVIORS:
Transformative Mindset (Talent Capability)
Consistency (Strategy alignment Continuity)
Empowerment (Decision-making Approval culture)
Non-ConfrontationalCulture (Feedback culture)
ClearRoles&Responsibilities
LEADERSHIP SKILLS :
Proactively seeks feedback from peers team members andmanager
Applies new knowledge and tech to improve outcomes within team
Identifiesandmitigatesrisks
Breaks down problems effectively and leverages RCA
Prioritizes teams and organizations needs over self
Owning execution
Delegates effectively to empower teams to grow
Considers Xylem-wide implications of decisions
Performs strongly under pressure or in face of challenges
Focuses on long-term goals despite setbacks or failures
Has an effective personal operating model
Leads change with optimism
DAY IN THE LIFE:
In this role the working environment is an industrial shop setting where use of PPE is. May also include exposure to hazardous material and loud noises. The physical demands may include but not limitedtostanding and lifting to 50 lbs.In addition this role may require overtime and travel may be needed for training sessions.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Senior IC
About Company
Discover Flygt's innovative submersible pump solutions for various applications, including wastewater, mining, and more. As a leading manufacturer of submersible pumps, Flygt offers reliable and efficient products for your pumping needs. Learn more at Xylem US.