Sr Director, Product Management, Merchant Capital

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Job Title

What does a successful Sr. Director Product Management for Merchant Capital

As the Senior Director of Product Management for Merchant Capital you will define the overarching product vision and multi-year strategy to help SMBs manage cashflow for their businesses. You will lead mentor and grow a team of Product Managers dedicated to solving complex merchant cash flow and financing needs.

Operating at the strategic intersection of fintech commerce and product growth you will champion the end-to-end merchant lifecycle across all platforms (device web and mobile)owning executive alignment multi-generational roadmaps and business performance metrics to reshape how merchants manage their financial health.

What you will do:

Product Strategy Vision & Roadmap

• Define Multi-Year Strategy: Establish the strategic product vision multi-generational roadmaps and portfolio priorities for Clovers Capital products and lending capabilities.

• End-to-End Lifecycle Ownership: Drive the full product lifecycle from market discovery and opportunity sizing through launch scale and continuous optimization across web mobile and in-person POS channels.

• Business Case & Commercial Viability: Build executive-level business casesincluding financial models opportunity sizing ROI analysis and monetization strategiesto align capital and resource allocation behind high-impact growth initiatives.

• Data-Driven Discovery: Leverage deep data analytics merchant feedback and market research to identify structural cash flow friction and evaluate Build vs. Buy vs. Partner/Integrate expansion strategies.

People Leadership & Executive Alignment

• People Management & Coaching: Hire manage develop and retain a high-performing team of Product Managers. Provide clear direction foster career growth and establish operational excellence across product squads.

• Cross-Functional Portfolio Guidance: Oversee and empower product managers in their daily executionguiding sprint prioritization backlog grooming user story definition and cross-functional dependency management without needing to act as a tactical Scrum Lead yourself.

• Executive Stakeholder Alignment: Partner closely with executive leadership (C-suite Business Unit Heads Engineering VPs) to communicate vision present progress against strategic KPIs and secure cross-functional commitments across Product Marketing Design Data Science and Operations.

• Go-To-Market Execution: Collaborate with Product Marketing Sales and Customer Success leadership to build comprehensive go-to-market and adoption strategies for major product rollouts.

What you need to have:

• 10 years of progressive Product Management experience in digital software SaaS or fintech environments.

• 4 years of direct People Management experience successfully leading mentoring and scaling teams of Product Managers.

• Demonstrated Strategic Track Record: Proven experience defining product vision building multi-year roadmaps and successfully executing large-scale complex product portfolios.

• Fintech & Financial Services Expertise: Hands-on product leadership in SMB lending merchant financing business cash flow tools or embedded financial services.

• Multi-Platform Experience: Broad track record delivering seamless unified user experiences across Web iOS Android and/or point-of-sale hardware touchpoints.

• Data & Commercial Acumen: Proven mastery in leveraging metrics A/B testing and financial modeling to influence executive decision-making and drive core business outcomes.

• Executive Presence: Exceptional communication and presentation skills with a history of driving alignment across matrixed engineering business and executive teams.

What is nice to have:

• Direct experience evaluating Build vs. Buy vs. Partner frameworks and executing third-party financial platform integrations.

• Deep expertise in the SMB POS acquiring or merchant payments ecosystem.

• Experience scaling product operations within enterprise SaaS or fintech organizations.

• Advanced degree (MBA MS in Computer Science/Engineering) or equivalent practical experience.

How youll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

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