Special Projects & Programs Systems Manager

Position: Special Projects & Program Systems Manager

Department: Philadelphia Social Service Ministries - 1340 Brown Street Philadelphia PA

Availability of Position: Immediate

Schedule: Full Time

Salary/Grade: $58000.00 to $62000.00 per year; 13 Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays up to 3 personal days vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Governments Public Student Loan Forgiveness Program
• Most importantly a job with a good purpose!

Position Overview: The Seasonal Projects and Program Systems Manager works to sustain and strengthen program operations compliance and monitoring data and reporting systems seasonal services and internal coordination for The Salvation Army Greater Philadelphia social services happening across the city. This role also provides intentional connection opportunities between social service and corps programming.

Description of Position:

• Coordinate operational processes across all social service ministries programs to ensure consistent service delivery.
• Support program directors with operational systems workflows and implementation of department initiatives.
• Assist with onboarding and operational training for program staff.
• Support operational rollout of new programs grant-funded initiatives or expansions.
• Track implementation timelines and program deliverables.
• Serve as point of contact for Salvation Army internal grant applications processing and data collection.
• Plan organize and provide direction to Learning Zones and Day Camps implemented throughout Philadelphia. This includes but is not limited to:
  • Assisting with community collaboration.
  • Working with Learning Zone Directors to ensure quality of program.
  • Assist local Learning Zones in securing and/or maintaining state program licensure.
  • Managing vendor partnerships.
  • Providing program budget assistance and compliance.
  • Promoting Learning Zone and Day Camp programming with other corps with the goal to grow the overall program throughout the city.
• Monitor program documentation to ensure compliance with HUD OHS CoC and other government/funder requirements.
• Maintain compliance calendars and track reporting deadlines.
• Serve as a liaison between program directors administrative staff and leadership to ensure communication and alignment across programs.
• Coordinate department meetings operational updates and cross-program collaboration.
• Oversee program data systems including ServicePoint and ensure statistics are consistently captured across all programs and corps.
• Compile monthly and quarterly program performance reports for analysis donor stewarding and evaluation.
• Maintain outcome dashboards used for grant applications and reporting.
• Performs related duties as assigned.
• Liaise between the Corporate Engagement Manager and Corps Officers/Program Directors to coordinate Thanksgiving distribution logistics.
• Plan organize and implement the Greater Philadelphia Adopt-a-Family program.
• Plan organize and implement the Greater Philadelphia Adopt-a-Senior program
• Provide assistance to Corps Officers/Program Directors in the coordination and implementation of Christmas assistance.
  • Manage the seasonal Christmas database (TSAMM Angel Tree) to ensure proper data collection as well as provide training and assistance to Corps as needed.
  • Coordinate the annual toy orders acting as the liaison between outside vendors and corps officers/program directors.
  • Create manage and distribute the Greater Philadelphia seasonal calendar of community meals toy distribution and other holiday events listed including Greater Philadelphia operations and Corps activities.
• Organize the Greater Philadelphia City Activities Camp Ladore camping program which includes but is not limited to registering the allotted number of campers parent contact CampMinder database management (GPO & Corps) transportation record/receipt deposit of camper fees advertising volunteer management serve as the standby staff member while campers are in session in the event of early camper dismissal when parents are unable to transport child/ren back to Philadelphia and assist Corps with their campership program.
• Following summer camp and Christmas efforts connect families/children to their neighborhood corps officer making connections for integration into corps programming/community.

Requirements

• Bachelors degree in relevant field or minimum of 3 years relevant experience in fast-paced administrative setting.
• Proficient in computer literacy and in most software applications (Microsoft Office).
• Strong customer service and interpersonal communication skills.
• Ability to use discretion and independent judgment while exercising duties.
• Self-motivated and exhibits strong initiative and time-management skills as well as good organizational and interpersonal skills.
• Ability to recognize potential problems and adapt accordingly as well as problem-solve in real time.
• Ability to thrive in a collaborative team environment but also have the ability to work independently.
• Pennsylvanias Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance PA State Police Criminal Record Check and PA DHS Criminal Record/Fingerprint addition completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

Contact: Please submit all resumes and cover letters online only as instructed below.

Current Salvation Army Employees can apply online at .

Prospective employees can apply online at .

No phone calls please

Released by the Divisional Human Resources Director on 5/15/26

The Salvation Army an international movement is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requisition No. 2616