SOW Specialist

Description:

Pay rate (contractor pay): 38.00 - 40.00

Work schedule (days & time): Monday Friday 8:00 AM 5:00 PM EST (flexibility available)

Work Arrangement: Hybrid 1 2 days per month onsite (Alpharetta GA or Las Colinas TX)

Work location & type (Onsite / Hybrid / Remote): Hybrid 1 2 days per month onsite (Alpharetta GA or Las Colinas TX)

Key Responsibilities

Assume full end to end ownership of SOWs and SOW revisions ensuring clear timely and proactive communication throughout the lifecycle.

Review redline and analyze SOW terms and conditions to ensure alignment with procurement standards rate cards and company policies.

Initiate and manage approval workflows within Fieldglass driving timely progression and resolution of issues.

Facilitate and coordinate legal reviews when required ensuring compliance with legal risk and privacy requirements.

Partner closely with Sourcing & Procurement teams shared services partners and suppliers to deliver consistent and high quality outcomes.

Serve as the primary point of contact for suppliers and business stakeholders setting clear expectations and providing regular status updates.

Coordinate routing of approved executable SOWs and SOW revisions for signature via DocuSign.

Identify risks issues or gaps early and collaborate with the team to drive resolution and maintain momentum.

Deliver outstanding stakeholder experiences by taking ownership of issues and ensuring they are resolved efficiently and professionally.

Support education and adherence to Sourcing & Procurement policies and OSW standards.

Identify opportunities for continuous improvement and contribute to process enhancements and best practices across OSW SOW operations.

Maintain accountability for accuracy quality and timeliness of all assigned contract activities.

Ways of Working

Operates as an engaged and reliable member of the OSW Operations team contributing to shared success and supporting coverage needs as required.

Communicates proactively clearly and professionally with internal partners suppliers and stakeholders.

Demonstrates strong ownership and follow through on commitments.

Collaborates effectively across functions and levels including senior business leaders.

Embraces feedback and participates in continuous improvement efforts.

Maintains transparency and consistency in execution and decision making.

Key Relationships

Sourcing & Procurement teams (including Category Managers Support Teams and Contract Specialists)

OSW Operations team members

Suppliers

Business Owners (often senior leaders)

Shared Services partners (Legal Risk Privacy)

Minimum Requirements

Bachelors degree or equivalent experience

Critical Skills & Experience

Proven ability to collaborate within a team environment and build strong cross functional partnerships

Experience using the SOW module of Fieldglass or similar VMS tools

Experience with ServiceNow or similar case management tools

Strong verbal and written communication skills

Highly organized with strong attention to detail

Strong critical thinking and problem solving capabilities

Excellent customer service skills

Ability to manage multiple priorities and execute tasks within established timelines

Additional Knowledge & Skills

2 4 years of contract management experience

Ability to influence and motivate others through partnership and professionalism

Enterprise first mindset

Ability to use data and insights to support decision making and continuous improvemen