Training Specialist

We are building a team for one of the U.S. Federal Governments largest technology modernization programs underpinning the U.S. capital markets.

Built on AWS and leveraging an AI-powered software engineering platform this program offers a unique opportunity to gain hands-on experience with next-generation AI Agentic AI cloud technologies and AI-driven engineering.

If you are looking for technically challenging work exceptional learning and a résumé-defining opportunity with national impact I would love to connect.

Job Title: Training Specialist

Position Type: Full-Time

Location: Hybrid (Reston VA)

Days Remote: 3 days remote

Position Summary:

The Training Specialist is responsible for developing delivering and maintaining end-user training programs for the EDGAR 2.0 platform. Working as part of a cross-functional Agile team this role develops learning materials delivers instructor-led and virtual training sessions maintains user documentation and supports adoption of new platform features and business processes. The Training Specialist collaborates closely with Product Owners UX designers Business Analysts Communications teams Support teams and stakeholders while leveraging AI-assisted content development tools to improve learning effectiveness user adoption and training efficiency.

Key Responsibilities:

• Develop and maintain training materials user guides job aids quick reference guides knowledge articles and training presentations.
• Deliver instructor-led training virtual training sessions demonstrations office hours and train-the-trainer programs.
• Coordinate training logistics schedules participant communications attendance tracking and training feedback collection.
• Collaborate with Product Owners UX teams Communications teams Business Analysts and Support teams to ensure training materials remain aligned with current platform functionality.
• Translate business processes system workflows and software release enhancements into clear user-friendly training content.
• Support training readiness activities user adoption initiatives reporting and continuous improvement of learning programs.
• Maintain training repositories documentation standards content version control and knowledge management resources.
• Utilize AI-assisted content development tools to support drafting editing scenario creation knowledge assessments and training material development.

Minimum Experience:

• 3 years of professional experience developing and delivering technical or software application training programs.
• Experience creating user documentation training materials and instructional content.
• Experience delivering instructor-led and virtual training sessions.
• Experience working with cross-functional business and technical teams.
• Strong written verbal presentation and facilitation skills.

Mandatory Skills:

• Training development and instructional design.
• User guide job aid and knowledge article development.
• Instructor-led and virtual training delivery.
• Training coordination and learning program administration.
• Documentation management and version control.
• Knowledge management best practices.
• AI-assisted content creation and documentation tools.
• Strong communication presentation and facilitation skills.
• Strong problem-solving and collaboration skills.
• U.S. Citizenship.
• Ability to pass a 7-year background investigation.
• Ability to obtain and maintain a U.S. Government Clearance.
• Willingness to work a hybrid schedule (3 remote days) in Reston VA and client locations throughout the Washington D.C. area as required.
• Ability to prioritize work self-start and adapt to changing priorities.
• Passion for continuous learning collaboration and continuous improvement.

Nice-to-Have Skills:

• Experience supporting Federal Government IT programs.
• Experience supporting enterprise software implementation or digital transformation initiatives.
• Familiarity with Learning Management Systems (LMS).
• Experience developing software application training for enterprise users.
• Familiarity with AI-assisted learning content development and knowledge management tools.

Degrees and Certifications

Required

• Bachelors degree in Education Instructional Design Business Communications Information Systems or a related discipline (or equivalent professional experience).

Preferred

• ATD CPTD or other relevant training or instructional design certification.
• Instructional Design or Adult Learning certification.