SOW Specialist

The SOW (Statement of Work) Specialist is responsible for the end-to-end management of SOWs and SOW revisions ensuring timely accurate and compliant execution across the full lifecycle. This role plays a critical part in supporting McKessons Procurement Operations by reviewing redlining validating and initiating approval workflows for SOW contracts as well as coordinating legal reviews when required.

The SOW Specialist serves as a primary point of contact for stakeholders suppliers and internal partners working closely with Sourcing & Procurement (S&P) Legal Risk and Privacy and OSW Operations team members to ensure seamless processing and positive stakeholder experiences. Success in this role requires proactive communication strong collaboration within a team environment sound judgment and a high level of accountability.

Roles and Responsibilities:

• Assume full end-to-end ownership of SOWs and SOW revisions ensuring clear timely and proactive communication throughout the lifecycle.
• Review redline and analyze SOW terms and conditions to ensure alignment with procurement standards rate cards and company policies.
• Initiate and manage approval workflows within Fieldglass driving timely progression and resolution of issues.
• Facilitate and coordinate legal reviews when required ensuring compliance with legal risk and privacy requirements.
• Partner closely with Sourcing & Procurement teams shared services partners and suppliers to deliver consistent and high-quality outcomes.
• Serve as the primary point of contact for suppliers and business stakeholders setting clear expectations and providing regular status updates.
• Coordinate routing of approved executable SOWs and SOW revisions for signature via DocuSign.
• Identify risks issues or gaps early and collaborate with the team to drive resolution and maintain momentum.
• Deliver outstanding stakeholder experiences by taking ownership of issues and ensuring they are resolved efficiently and professionally.
• Support education and adherence to Sourcing & Procurement policies and OSW standards.
• Identify opportunities for continuous improvement and contribute to process enhancements and best practices across OSW SOW operations.
• Maintain accountability for accuracy quality and timeliness of all assigned contract activities.

Ways of Working:

• Operates as an engaged and reliable member of the OSW Operations team contributing to shared success and supporting coverage needs as required.
• Communicates proactively clearly and professionally with internal partners suppliers and stakeholders.
• Demonstrates strong ownership and follow-through on commitments.
• Collaborates effectively across functions and levels including senior business leaders.
• Embraces feedback and participates in continuous improvement efforts.
• Maintains transparency and consistency in execution and decision-making.

Required Skills:

• Bachelors degree or equivalent experience.
• Proven ability to collaborate within a team environment and build strong cross-functional partnerships.
• Experience using the SOW module of Fieldglass or similar VMS tools.
• Experience with ServiceNow or similar case management tools.
• Strong verbal and written communication skills.
• Highly organized with strong attention to detail.
• Strong critical thinking and problem-solving capabilities.
• Excellent customer service skills.
• Ability to manage multiple priorities and execute tasks within established timelines.

Preferred Skills:

• 2 4 years of contract management experience.
• Ability to influence and motivate others through partnership and professionalism.
• Enterprise-first mindset.
• Ability to use data and insights to support decision-making and continuous improvement.