Solution Implementation Specialist
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Role- Solution Implementation Specialist
Location- Atlanta GA 20% Remote
Location- Atlanta GA 20% Remote
Job Type- Contract Long-term
This role sits inside a client-facing technology operations team supporting SaaS implementations from discovery through post-live support. The work includes demos configuration testing training deployment adoption support and helping clients successfully roll systems out into real operational environments where not everyone loves technology as much as IT does.
A big part of this role is translating operational reality into workable solutions. Sometimes the software works perfectly in theory. Then somebody in the field explains what actually happens day to day and suddenly half the workflow needs to change. Thats the kind of gap this role helps solve.
Youll work closely with clients internal product teams operations groups and leadership teams to keep deployments moving while making sure communication stays clear and expectations stay realistic.
What matters most here:
Experience leading client-facing software or SaaS implementations
Strong communication skills with both business and technical teams
Experience with training testing deployment support and post-live adoption
Ability to manage multiple projects without things quietly catching fire in the background
Strong Excel and reporting skills
Comfortable working independently and making decisions
Strong problem-solving instincts and follow-through
Experience with workforce technology mobile deployments field operations Power BI ClickUp or operational SaaS platforms is a strong plus.
Theres also a travel component here up to 50% supporting deployments training and go-live activities across the U.S.
The team itself is newer collaborative and pretty open culturally. They want people who share ideas communicate directly and can bring solutions instead of just escalating problems into somebody elses inbox.
This role is a good fit for somebody who likes being close to both the people and the technology side of implementations. Someone who can stay organized during chaos keep clients calm during deployment weekends and still have a sense of humor when a quick configuration update somehow becomes a three-hour conversation.
A big part of this role is translating operational reality into workable solutions. Sometimes the software works perfectly in theory. Then somebody in the field explains what actually happens day to day and suddenly half the workflow needs to change. Thats the kind of gap this role helps solve.
Youll work closely with clients internal product teams operations groups and leadership teams to keep deployments moving while making sure communication stays clear and expectations stay realistic.
What matters most here:
Experience leading client-facing software or SaaS implementations
Strong communication skills with both business and technical teams
Experience with training testing deployment support and post-live adoption
Ability to manage multiple projects without things quietly catching fire in the background
Strong Excel and reporting skills
Comfortable working independently and making decisions
Strong problem-solving instincts and follow-through
Experience with workforce technology mobile deployments field operations Power BI ClickUp or operational SaaS platforms is a strong plus.
Theres also a travel component here up to 50% supporting deployments training and go-live activities across the U.S.
The team itself is newer collaborative and pretty open culturally. They want people who share ideas communicate directly and can bring solutions instead of just escalating problems into somebody elses inbox.
This role is a good fit for somebody who likes being close to both the people and the technology side of implementations. Someone who can stay organized during chaos keep clients calm during deployment weekends and still have a sense of humor when a quick configuration update somehow becomes a three-hour conversation.
Regards
Himanshu Rawat
