Solution Architect

Company Overview:
BTM Global is an IT services company with extensive experience developing and implementing retail software solutions. At BTM our reputation is built on our expertise in software development and our strong commitment to helping our clients realize full business value for their software investment. We are a fast growing organization looking to hire the best and brightest!

• Is work-life balance important to you It is to us and we stand by it. It is expected enabled and supported. We retain outstanding employees because of it.
• We value our employees and understand that they are part of the big picture. Because of that they are recognized and rewarded.
• Flexible hours. We measure what you get done not when you punch in and punch out of the office.
• We not only hire the brightest and the best we provide opportunities for further growth and success.
• Plus we offer a superior benefits package.
• Be part of a devoted team who still finds time to have fun!

Job Summary

The Solution Architect provides a unique combination of functional and technical product expertise and delivery implementation experience in retail systems to design and deliver software solutions to meet client needs. The Solution Architect will work closely with the client to understand business and system requirements and provide a critical link between the functional and technical delivery team to ensure a complete and cohesive solution including order lifecycle and fulfillment capabilities within the retail ecosystem.

Essential Functions:

Serve as a lead member on the project delivery team and across multiple projects

Solution lead for client implementations

Delivery diamond lead on client projects representing the SA group

Overall responsibility of solution implementation for client

Serve as a primary point of contact with key client representatives

Leverage best practices to guide the client

Perform Oracle product demos for the clients including order management and fulfillment flows

Estimate overall work efforts

Mentor and guide other functional resources on projects

Provide implementation solution and approaches with various retail enterprise systems including order management and orchestration processes

Provide functional and technical deep domain expertise on Oracle Retail Solutions

Collaborate with functional and technical teams across all phases of a project

Collaborate with internal team members and external clients to ensure best practice product and capabilities are leveraged to provide beneficial client solutions

Participate in project planning and supporting tasks to manage expectations maintain timeline and meet goals for project deliverables

Ability to create and maintain project documents including project plans solution approaches functional and technical requirements and specifications and is able to present them to clients

Participate in business development activities that includes supporting in sales meetings and calls with potential clients

Support the creation of business proposals including the review and response to RFPs

Participate in the test planning execution and production implementation of projects including order lifecycle validation and end-to-end transaction flows

Other Functions:

Follow company procedures and security practices

Present attend and participate in BTM meetings and training opportunities as required

May perform other job-related duties as assigned

Education Experience and Other Skills:

4-year degree or equivalent

More than 5 years experience in retail implementations and delivery and solving business problems with software and technology

Demonstrated functional and technical knowledge in Oracle Retail systems including experience supporting order management fulfillment and orchestration processes (e.g. OMS OCS ORPOS Xstroe or Order Broker/Locate)

Microsoft Office

SQL Developer/Toad

Experience with payment vendors/gateways is a plus

Experience with PCI security standards is a plus

Experience with Oracle / SQL Server databases a plus

Subject Matter Expert in 2-3 Oracle retail modules

Payment integration expert

Consulting background preferred

Must have retail industry knowledge

Excellent interpersonal and communication skills

Must be confident working with all levels of management and understand the demands and responsibilities of those roles

Other Requirements:

Ability to handle and be trusted with confidential and/or sensitive information

Ability to work in a fast-paced constantly changing environment

Ability to be flexible and to handle multiple projects in an organized timely manner

Ability to problem-solve work under pressure and to effectively manage stress

Proactive team player innovative thinker

Personable professional image with internal team members and external clients

Ability to travel up to 25%