Solution Architect (Airtable)

Reports to:Product Operations Director

Department:Operations

Classification:Exempt

WHO WE ARE

Thesis is an independent creative agency building brands through speed innovation and impact. We elevate visual output through rigorous craft and advance every way our clients work by accelerating operations and marketing through award-winning systems tech and tools.

THE JOB

The Solution Architect (Airtable) is a hands-on role responsible for architecting and building client-facing Airtable solutions for enterprise-level organizations shaping solutions strategy and executing the collaborative vision defined with our clients. This role requires balancing technical and tactical realities from discovery through final delivery. This client-facing role partnered with a Production Lead ushers clients through discovery data architecture build and training. Hands-on building both on the data architecture side and via front-end interfaces is a must. Effective communication and maintaining strong client relationships are essential. This role requires an advanced understanding of Airtable and software implementation.

AS A PERSON YOU ARE:

• An expert with a deep understanding of Airtable including formulas linked records automations interfaces and integrations.

• Operationally minded with knowledge of cross-functional agency or business workflows.

• Skilled in system design and process simplificationfor non-technical teams.

• A proactive problem solverwho identifies gaps in tooling or workflow and proposes informed solutions.

• A thought partnerto other operational leaders.

• Highly collaborativewith builders and producers at all levels.

• Comfortable in a fast-paced environment able to maintain momentum by working efficiently and proactively while maintaining Airtable best practices

IN THIS ROLE YOU WILL:

• Act as the subject-matter experton Airtable for client projects.

• Train client teamson Airtable setup and workflows for project management.

• Build Airtable solutionstailored to client needs and business objectives.

• Monitor Airtables effectivenessfor client projects ensuring alignment with client workflows.

• Provide ongoing support and optimizationfor client-facing Airtable projects.

• Steer and execute Airtable implementationsacross multiple teams or departments within enterprise-level organizations.

• Design or evolve scalable basesthat solve complex operational needs across multiple stakeholder groups.

• Create and lead user-focused training sessionsacross departments.

• Draft and maintain best practices and SOPsfor Airtable use.

• Collaborate with builders at all levelsto problem-solve and find solutions effectively and efficiently.

EXPERIENCE & QUALIFICATIONS:

• 3 years of experiencein an Airtable-building role including defining data architecture and leading implementations for complex organizations.

• Airtable Builder certificationwill be required within 1 month of joining the team.

• Advanced understandingof Airtable and software implementation including: relational data structuring interface design automation and automation logic.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements.

• Using standard office equipment computers and related technology.

• Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting keyboarding and manipulating a computer mouse.

• Bending reaching lifting pushing and pulling up to 25 pounds.

• Travel is not anticipated for this role.

RELATIONSHIPS:

• Reports to the Product Operations Director.

• Highly collaborative with builders and producers at all levels.

• Acts as the subject-matter expert on Airtable for client projects.

VALUES:

• Be Lean Take Action:Think big roll up your sleeves and get the job done. Use process as an engine not a brake.

• Say What You Mean Mean What You Say:Connect openly share ideas honestly and embrace collaboration without ego.

• Show Up Fully:Bring your whole self to work your perspective background and experiences and make space for others to do the same.

INCLUSION AND ENCOURAGEMENT:

We know that experience can show up in many ways and we encourage you to apply even if you dont meet 100% of the qualifications. If youre passionate about strategy eager to grow and excited to contribute your perspective wed love to hear from you.

At Thesis we believe the best ideas come from bringing together diverse voices experiences and ways of thinking. Diversity equity inclusion and belonging are not checkboxesthey are essential to how we work collaborate and create. We are committed to fostering an environment where all employees can thrive and where every individual is treated with respect and dignity.

Thesis is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We provide reasonable accommodations throughout the hiring process for applicants with disabilities. If you require an accommodation please contact Human Resources at