Software Quality Assurance Analyst

Software Quality Assurance Analyst

Hartford CT REMOTE

One Year Contract

Looking for the candidates who can work without any visa sponsorship.

Description

The State of Connecticut Paid Family and Medical Leave Insurance Authority (the Authority ) has an anticipated opening for an experienced Software Quality Assurance (QA) Analyst. This role is responsible for designing executing and documenting complex test plans to ensure the delivery of high-quality software applications on the basis of their functionality accessibility useability and this position supervision is received. The successful candidate will report to the Quality Assurance IT Manager.

About the Authority: The Paid Family and Medical Leave Insurance Authority is a quasi-governmental agency formed by statute and signed into law by Governor Ned Lamont in 2019. Its mission is to help Connecticuts workforce navigate health challenges and life changes with greater financial security. Through a trust funded by employees the Authority makes benefits payments to eligible employees when either the employee or their family member takes a leave from work to care for themselves or a family member.

Examples of Duties:

• Gain a full understanding of the capabilities of the CT Paid Leave platform
• Design and maintain a robust library of test cases for all platform functionality
• Test across a variety of platforms browsers and devices to align with stakeholder expectations technical requirements and user stories
• Regularly execute a variety of functional and non-functional tests including smoke regression performance/load accessibility and API/integration testing
• Utilize assistive technology such as NVDA Axe or JAWS to perform accessibility testing.
• Leverage automated testing tools to enhance test coverage and efficiency
• Identify document and track bugs found using Jira. This will require root cause analysis and suggesting solutions as well as validating fixes
• Assist in defining acceptance criteria for work items within the team
• Collaborate with product owners developers and business stakeholders to understand requirements being tested and proactively provide suggestions that would improve the system and user experience
• Support users and/or stakeholders participating in User Acceptance Testing
• Provide live or recorded demonstrations as needed for various users stakeholders or partners
• Assist in training new team members
• Participate in Agile ceremonies providing feedback from a QA perspective and advocating for both system quality and user experience throughout the development lifecycle
• Regularly identify opportunities to improve testing efficiency through test automation by collaborating with the Quality Assurance IT Manager Software Quality Assurance Automation Engineer and DevOps Engineer
• Proactively support all efforts to make the user experience consistent accessible and intuitive
• Utilize interpersonal communication skills with a demonstrated ability to collaborate build trust and offer constructive feedback in a collegial work environment
• Engage in a remote work environment including regular participation in on-camera video calls during team meetings or partner interactions

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

• Bachelors degree in Computer Science Information Systems or equivalent education or work experience
• 6 years experience with in information technology (IT) operations programming or systems/software development
• 3 years experience with QA testing

Preferred Qualifications:

• Experience with testing including smoke testing accessibility testing regression testing and performance testing
• Experience in developing product knowledge and translating business and technical requirements into testing needs
• Experience with the technical capabilities of cloud-based platforms such as Salesforce and Mulesoft
• Experience with automated testing tools
• Experience with Agile methodology including tools such as Jira Confluence DevOps and Xray Test Management

Other Key Skills:

• Interpersonal skills with a demonstrated ability to work cooperatively with teams to deliver excellent results and maintain a collegial work environment.
• Keen attention to detail.
• Strong analytical skills.
• Verbal and written communication skills.
• Demonstrated ability to share authority and responsibility in high stakes complex and fast-moving work environment.
• Project and time management skills including a high level of organization attention to detail and follow-through while balancing and prioritizing multiple activities and responsibilities.
• Relationship-building skills and ability to inspire collaboration including success in working in teams projects and people towards action through persuasion.
• Ability to be professionally engaged present and on-camera using virtual face-to-face technologies (MS Teams Zoom WebEx chat etc.)
• Demonstrated experience engaging in creative problem solving and taking initiative while utilizing a solutions-oriented approach and exhibiting flexibility and good judgement in a complex organizational ecosystem.