Software DevOps Engineer

This is a Hybrid position located in Austin Texas

Position Summary

A Senior DevOps Engineer bridges development and operations to design automate and operate the cloud platform that powers our CipherTrust Data Security Platform Service. This role combines strong software engineering and operational skills to ensure reliable scalable and observable systems are delivered and maintained in production.

Essential Functions

• Support the full application and infrastructure stack to ensure the CipherTrust Data Security Platform Service remains highly available secure performant and reliable.
• Design implement and maintain observability monitoring and synthetic testing to detect issues early and validate service behavior end-to-end.
• Participate in on-call rotation and provide timely incident response through PagerDuty and related operational processes.
• Lead or support disaster recovery planning testing and execution to ensure business continuity and recovery readiness.
• Define track and continuously improve SLOs/SLIs to align platform reliability with business expectations.
• Produce clear and actionable monthly operations reports summarizing service health trends incidents and improvement opportunities.
• Leverage Datadog to analyze logs create and maintain monitoring metrics and configure dashboards and alerts that support CloudOps activities and platform reliability.
• Analyze operational data and platform metrics to identify performance bottlenecks reliability gaps and opportunities for automation or optimization.
• Design build and maintain automation and internal tooling to improve efficiency consistency and scalability across the CloudOps environment.
• Deploy configure and maintain application and platform layers of the service ensuring changes are implemented safely and in accordance with standards.
• Collaborate with architects developers and other technical stakeholders to review designs provide feedback and help shape scalable and resilient solutions.
• Review peer code and infrastructure changes to ensure quality maintainability and compliance with team standards and best practices.
• Develop test and document automation and platform components including runbooks and operational procedures to support long-term maintainability and operational readiness.

Minimum Requirements

• 5 years of experience in DevOps SRE or CloudOps with 3 years of building and operating cloud-native platforms
  • Development Application side Experience in deploying and supporting cloud-based applications.
  • Ability to think in a Cloud Services manner.
  • Experience with orchestration toolsets.
• Operations
  • Understanding of operational concepts like change management on call rotations escalations uptime etc...
  • Experience in managing production systems on a very large scale.
  • Experience working with virtualization: VMWare Hyper-V etc...
  • Experience working with DBs: MSSQL MySQL Postgres Mongo Cassandra etc...
• Software Development Experience with cloud and server architecture
  • Experience with REST APIs microservices development and deployment.
  • Experience with security-relevant protocols
• OS
  • Deep understanding of one of the major OS families (Linux or Windows)
• Security
  • Conscious of security concerns
  • Adhere to security best practices from design to implementation and operations
• Automation
  • Experience with automation technologies (Terraform Cloud formation Ansible)
  • Experience with CaaS or PaaS technologies (K8s OpenShift etc...)
  • Experience with IaaS technologies (OpenStack Azure Stack etc...)
• Public and Private Cloud
  • Experience with Public cloud hosting (AWS Azure GCP etc.)
  • Experience with Private hosting (Private data centers Rackspace etc...)
• Interaction & Communication
  • Good social interaction with the immediate team as well as other teams
  • Ability to work in an extremely geographically distributed company
  • Excellent communication skills across multiple mediums.
• Excellent communication and collaboration abilities

Preferred Qualifications

• Bachelors / masters degree in computer science

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

The anticipated TTC range for this role is 112105.50 - 149474.00 - 190664.00 USD Annual. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community! can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.

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This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified consistent with federal law state law and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .

The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please raise HR request through MyThales)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:

Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program