Software Development Engineer, CloudFront Console and Agentic Experience

When a championship final streams to hundreds of millions of viewers without a single buffer when a retailer absorbs ten times normal traffic on the busiest shopping day of the year when a public service stays reachable through a nation-scale DDoS attack thats AWS infrastructure operating invisibly beneath it all.

AWS CloudFront sits at the center of nearly every major internet event. Our Control Plane is its decision-making brain: we dont serve the bytes we govern how where and under what rules they move across 700 edge locations worldwide. Every configuration change every enforced policy every rotated certificate flows through the systems we own.

We build we ship we operate what we own. And the biggest bet were making right now is this: the days of manually clicking through consoles to configure infrastructure are numbered. Were building what replaces it.

Today customers manage CloudFront WAF and Shield through consoles CLIs and APIs. Tomorrow theyll describe what they want and intelligent systems will make it happen reasoning through tradeoffs proposing changes with full transparency and executing safely on a global scale.

Were hiring an SDE II to build the intelligent layer between customer intent and infrastructure execution unifying content delivery web application security and DDoS defense into a single agentic surface. Youll work at the intersection of distributed systems applied AI and developer experience shipping production autonomy into one of the most critical networks on the internet.

Key job responsibilities
- Design and ship agentic console experiences that replace static configuration workflows with conversational interfaces backed by real-time visualization and observability for CloudFront WAF and Shield.
- Build the agent experience (AX) layer including the skills protocols and tooling that enable first- and third-party AI agents to safely configure observe and optimize edge infrastructure.
- Architect autonomous planning systems that decompose customer goals into validated multi-service infrastructure operations on a global scale.
- Engineer proactive detection and recommendation engines that surface security gaps performance issues and configuration drift before customers notice.
- Integrate natural-language interaction into the management surface so customers can ask operational questions and receive answers grounded in their real-time telemetry.
- Develop higher-level infrastructure abstractions (Terraform modules CDK patterns) that reduce complexity for infrastructure-as-code workflows.
- Own features end-to-end from design doc through implementation testing deployment and production operation.
- Work backwards from customers to identify problems propose innovative solutions and raise the bar on quality accessibility and performance.
- Collaborate across organizational boundaries with AI/ML platform application security observability and partner teams to deliver integrated experiences.
- Establish engineering patterns testing strategies operational runbooks and architectural standards the broader team adopts.
- Mentor engineers and raise the technical bar through design reviews code reviews and helping the team navigate ambiguity with clarity.
- Participate in on-call rotation to troubleshoot and resolve production issues keeping stakeholders and customers informed.
- Stay current with front-end and applied AI advances and bring new ideas into how the console evolves.

A day in the life
As an SDE II youll solve hard problems at AWS scale and influence millions of customers who rely on CloudFront WAF and Shield. Youll own and deliver large features end to end from planning through implementation at a pace measured in weeks not years.

Working with designers product managers and partner teams youll build the services and intelligent console experiences that govern how content and security move across the edge. Youll improve the customer experience directly: shipping agentic workflows fixing bugs and performance issues sharpening diagnostics and metrics and acting on user feedback delivering software with Agile practices that makes a measurable impact at internet scale.

About the team
Were the CloudFront Console team building the management surface for one of the internets largest content delivery and security networks. Our mission is to reinvent how customers interact with CloudFront WAF and Shield: moving from static configuration screens to an intelligent agentic console that understands customer intent reasons about it and surfaces trustworthy proposals backed by real-time visualization and observability.

Our culture is evidence over opinion teaching over gatekeeping and ownership over delegation. We value small frequent changes measure outcomes rather than hours and protect focus time so builders can build. Were in the early chapters of a multi-year transformation of the console experience and intelligent agentic automation is the central thesis.

- 3 years of non-internship professional software development experience
- 2 years of non-internship design or architecture (design patterns reliability and scaling) of new and existing systems experience
- 1 years of software development engineer or related occupational experience
- 1 years of designing and developing large-scale multi-tiered multi-threaded embedded or distributed software applications tools systems and services using: C# C Java or Perl experience
- 1 years of Object Oriented Design experience
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field
- Experience programming with at least one software programming language

- 3 years of building complex software systems experience
- Experience with AI/ML systems LLM integration or agent architectures
- - Familiarity with tool-use protocols (MCP function calling) autonomous agent frameworks or AI orchestration patterns
- - Track record building distributed systems at scale
- - Knowledge of CDN networking or security infrastructure
- - Experience with infrastructure-as-code (Terraform CDK) and automated deployment pipelines
- - Front-end development experience (React TypeScript) for interactive console surfaces
- - Strong communication skills and ability to drive technical alignment across teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 143700.00 - 194400.00 USD annually