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Social Worker (Program Manager) Outpatient Mental Health Section


Job Location:

Tacoma, WA - USA

Yearly Salary: USD 141367 - 141367
Posted: 6 October 2026 (22 days ago)
Application Deadline: 3 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

This Social Worker is assigned to Outpatient Mental Health Section at VA Puget Sound Health Care System located in Tacoma Washington with responsibility to provide direct services for Veterans their families and caregivers. The Social Worker (Program Coordinator) serves as the Director Outpatient Mental Health American Lake Division in the Mental Health Service this capacity the incumbent manages the administrative and clinical aspects of the section.


Duties

Total Rewards of a Allied Health Professional

The Outpatient Mental Health Service at the American Lake Division is comprised of six distinct clinical programs providing comprehensive integrated mental health treatment and services to Veterans with a broad spectrum of mental health and co-occurring substance use disorders. The Director must also coordinate care and services between acute and inpatient mental health services residential care services primary care mental health integration services and outpatient mental health services to ensure that Veterans have access to the highest quality care as they move through different sections of the Mental Health Service to receive care.

Clinical skills include but are not limited to:

Social Worker (Program Manager) duties to include but not limited to:
  • Responsible for developing planning clarifying administering and managing Outpatient Mental Health Section and Mental Health Service Line priorities and objectives and ensuring the supervision and evaluation of all subordinate staff.
  • Coordinate strategic planning for Outpatient Mental Health services including establishment of long and short-range goals development of policies and procedures to ensure goal attainment management of administrative and programmatic resources and outcomes monitoring using data-driven quality assurance processes.
  • Conducts ongoing reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies.
  • Develop enhance and track new initiatives monitor staff effectiveness and modify as needed to meet the program needs.
  • Performs the administrative and personnel management functions relative to staff supervised including the development of improvement plans as needed.
  • Assigns work establishes guidelines and performance expectations for staff and communicates with them through the formal employee performance management system.
  • Resolves informal complaints and grievances and develop process and procedures for handling complaints in all areas of Puget Sound.

Work Schedule: Monday through Friday 8am - 4:30PM
Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment up to 12 weeks of paid parental leave in connection with the birth adoption or foster care placement of a child.
Child Care Subsidy: After 60 days of employment full time employees with a total family income below $144000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: ADHOC may be available
Virtual: This is not a virtual position.
Functional Statement #:
Permanent Change of Station (PCS): Not Authorized


Requirements
Conditions of employment

    As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
    • your performance and conduct;
    • the needs and interests of the agency;
    • whether your continued employment would advance organizational goals of the agency or the Government; and
    • whether your continued employment would advance the efficiency of the Federal service.
    Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
    Qualifications

    To qualify for this position applicants must meet all requirements within 30 days of the closing date of this announcement.

    Basic Requirements:

    • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
    • Education: Have a masters degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the masters degree in social work.
    • Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the masters degree level.
    • English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).
    May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

    Grade Determinations:

    . Social Worker (Program Manager) GS-14
    • Experience and Education: One year of experience equivalent to the GS- 13 grade level. Experience must demonstrate possession of advanced practice skills and judgment demonstrating progressively more professional competency. Individual may have certification or other post-masters degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience.
    • Licensure/Certification: Individuals assigned as social worker program manager must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure.
    • Demonstrated Knowledge Skills and addition to the experience above the candidate must demonstrate all the following KSAs:
      • Skill in large scale program coordination and administration across multiple sites which includes consultation negotiation and monitoring.
      • Ability to translate management goals and objectives into well-coordinated and controlled work operations.
      • Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program.
      • Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.
      • Ability to provide the full range of supervisory duties which would include responsibility for assignment of work to be performed; performance evaluations; selection of staff training and recommendation of awards advancements and when appropriate disciplinary action.
      • Ability to oversee the fiscal matters of the functions supervised (including fund controls contracts and equipment expenditures) forecast resource and equipment needs and administer the allocated budget.
      • Skill in developing policies procedures and/or practice guidelines for the program and in participating in national program development.
      • Ability to collaborate with internal VHA partners locally and on a national level as well as external community partners to further program goals and enhance patient centered care.

    Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-14.

    Physical Requirements: There are no physical requirements for this occupation per OCHCO Communications email to VA Handbook 5019 updated on 4/17/2026.
    Additional information

    During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.

    This job opportunity announcement may be used to fill additional vacancies.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.

    If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.

    Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.

    Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


    Required Experience:

    IC