Social Worker II

THE AGENCY:

The Alameda County Social Services Agency (SSA) iscomprised of almost 2400 men and women working collectively and in partnershipwith community-based organizations neighborhood groups and policy makers toserve the needs of the community. SSA provides services through itsadministration and operating departments. Administration includes FinanceGovernment and Community Relations and Human Resources. SSAs operationsinclude Adult and Aging Services Children and Family Services and Workforceand Benefits Administration.

The Social Services Agency assists one out of four ofAlameda Countys residents. The mission of the Social Services Agency is topromote the economic and social well-being of individuals familiesneighborhoods and communities.

To learn more about the Alameda County Social ServicesAgency please visit the website at POSITION:

This classification specification describes thejourney-level classification of the Social Worker Classification flexiblestaffed series. Under general supervision the Social Worker II Social Workerswill assess clients for eligibility of services needs and make level toassess referrals to appropriate service programs as well as provide assistanceand provide counseling and appropriate supportive social services toclients; collect and evaluate client socio-economic information and data;manage the on-going responsibility for a caseload of applicants or clientsreceiving services and performs other related duties as required.

For more detailed information about the jobclassification visit: SocialWorker II (6715).

IDEAL CANDIDATE:

In addition to meeting the minimum qualifications belowthe ideal candidate will possess the following critical attributes:

• Exceptional written and oral communication skills with a proven record of delivering clear effective communication taking responsibility for understanding others and clearly conveying information and ideas through a variety of media;

• The ability to build and maintain successful work relationships collaborating with multiple agencies to address client needs working effectively with individuals of diverse cultures interpersonal styles abilities motivations or backgrounds and making the most effective use of the capabilities insights and ideas of all individuals;

• Skill as a well-organized individual capable of prioritizing multi-tasking planning daily work activities and establishing a course of action to ensure work is completed efficiently;

• Ability to treat people with dignity respect and fairness giving proper credit and standing up for deserving others and their ideas even in the face of resistance or challenge;

• Outstanding analytical skills with demonstrated ability to think logically and arrive at sound conclusions;

• A demonstrated knowledge of and ability to apply the principles practices and techniques of social work;

• Knowledge of Welfare and Institutions Code the Social Security Act and pertinent legislation in the field of public welfare;

• Ability to interpret complex federal and state laws rules and regulations and procedures related to social work; and

• Experience providing client-centered service and demonstrated knowledge of public and private social agencies and other community resources.

VACANCIES:

The current vacancies are within the Social ServicesAgency. However the eligible list resulting from this recruitment may be usedby any department needing to fill a vacancy.

EITHERI

Experience:

The equivalent of six (6) months of full-time experiencein the class of Social Worker I in the Alameda County classified service.

ORII

Education:

Equivalent to graduation from a two (2) year accreditedcollege (90 quarter units or 60 semester units) which includes 15 semester or22 quarter units in social welfare social/human services public healthsociology psychology clinical psychology counseling or other behavioralscience.

AND

Experience:

The equivalent of one (1) year of full-time experience asan Employment Counselor or experience comparable to an EmploymentCounselor.

ORIII

Education:

Equivalent to graduation from an accredited college oruniversity (180 quarter units or 120-semester units) which includes 30semester or 45 quarter units in social welfare social/human services publichealth sociology psychology clinical psychology counseling or otherbehavioral science.

AND

Experience:

The equivalent of one (1) year of full-time socialcasework experience in a public or non-profit human services agency.(Completion of one (1) year of graduate study in a recognized school of socialwork may be substituted for the experience required.)

License:

All positions require possession of a valid CaliforniaMotor Vehicle Operators license.

Special Requirements:

Fluency in Spanish Cantonese Mandarin Farsi TagalogVietnamese or Cambodian is desirable.

NOTE: The Civil ServiceCommission may modify the above Minimum Qualifications in the announcement ofan examination.

The most suitably qualified candidates willpossess the following competencies:

Knowledge of:

• Principles practices and techniques of social work.

• Provisions of the California Welfare and Institutions Code the Social Security Act and other pertinent legislation in the field of public welfare including changes and developments in such legislation.

• Aims and functions of community organization and resources including available services in the employment field County and State Health and Human Services Agency and health care.

• Basic psychological theory and practices related to human behavior.

• Public and private social agencies and other community resources.

Ability to:

• Analyze and evaluate individual situations to reach sound conclusions and make appropriate recommendations.
• Interpret complex Federal and State laws rules regulations and procedures.

• Establish and maintain effective working relationships with other professional personnel and the public the general public culturally diverse populations other departments/agencies co-workers and other groups and organizations.

• Communicate effectively orally and in writing.

• Prioritize work.

• Demonstrate good customer service interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations.

• Implement effective caseload management techniques.

• Deal impartially and with restraint in stressful situations.

• Follow complex oral and written instructions.

• Use computers and software applications effectively.

Applicants will be informed via email with reasonablenotice in advance of any examination process which will require theirattendance. The following dates are tentative andsubject to change based on the needs of the Agency.

WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTIONPLAN

REASONABLE ACCOMMODATION

Alameda County and the Human Resource Services Departmentwill make reasonable efforts in the examination and/or selection process toaccommodate qualified individuals with disabilities and/or medical conditionsin accordance/compliance with the California Fair Employment and Housing Act(FEHA) the federal Americans with Disabilities Act (ADA) and Alameda CountysReasonable Accommodation Policy and applicable statutes. To request anaccommodation due to a disability/medical condition during this or other phasesof the examination/selection process please contact the assigned HumanResources Representative listed on the job announcement no laterthan the recruitment filing deadline. If this is acontinuous open recruitment without a filing deadline please contact theassigned Human Resources Representative listed on the job announcement withinten (10) business days of submitting your application. Unlessyour disability is readily apparent (for example you use a wheelchair and needwheelchair-accessible spaces) Alameda County requires applicants to providesupporting documentation to substantiate a request for order to qualify for a reasonable accommodation applicantsmust have a disability/medical condition pursuant to the ADA FEHA andapplicable statutes.

For more information regarding our ReasonableAccommodation procedures please visit our website .

The County offers a comprehensive and competitivebenefits package that affords wide-ranging health care options to meet thedifferent needs of a diverse workforce and their families. We also sponsor manyemployee discount fitness and health screening programs focused on overallwellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical HMO & PPO Plans

• Dental HMO & PPO Plans

• Vision or Vision Reimbursement

• Share the Savings

• Basic Life Insurance

• Supplemental Life Insurance (with optional dependent coverage for eligible employees)

• Accidental Death and Dismemberment Insurance

• County Allowance Credit

• Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance

• Short-Term Disability Insurance

• Long-Term Disability Insurance

• Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services

• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)

• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays

• Floating Holidays

• Vacation and sick leave accrual

• Vacation purchase program

• Catastrophic Sick Leave

• Pet Insurance

• Commuter Benefits Program

• Guaranteed Ride Home

• Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)

• Employee Discount Program (e.g. theme parks cell phone etc.)

• Child Care Resources

• 1st United Credit Union

*Eligibility is determined by Alameda County andofferings may vary by collective bargaining agreement. This provides asummary of the benefits offered and can be subject to change.

All notices related to County recruitments for which youhave applied will be sent/delivered via email. Please add @ and asaccepted addresses to any email blocking or spam filtering program you may you do not do this your email blocking or spam filtering program may blockreceipt of the notices regarding your application for recruitments. You arealso strongly advised to regularly log into your County of Alameda onlineapplication account to check for notices that may have been sent to you. Allemail notices that will be sent to you will also be kept in your personalonline application account. You will be able to view all of your notices inyour online application account by clicking on the My applicationsbutton on the Current Job Openings page.

Please take thesteps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment.

NOTE: All notices aregenerated through an automated email notification system. Replies to the emailboxes are routed to unmonitored mailboxes. Ifyou have questions please go to our website at You mayalso contact the Human Resources Analyst listed on the job announcement for therecruitment for which you have applied.

Montrice Goodman Human ResourcesAnalyst

Human Resource Services County of Alameda

DISASTER SERVICE WORKER

All Alameda County employees are designated DisasterService Workers through state and local law. Employment with the Countyrequires the affirmation of a loyalty oath to this effect. Employees arerequired to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce that isrepresentative of the communities we serve and is proud to be an equalopportunity employer. All aspects of employment are based on merit competenceperformance and business need. Alameda County does not discriminate inemployment on the basis of race color religion sex (including pregnancy andgender identity) national origin political affiliation sexual orientationmarital status disability genetic information age membership in an employeeorganization retaliation parental status military service or othernon-merit factors protected under federal state and local law. Alameda Countycelebrates diversity and is committed to creating an inclusive and welcomingworkplace environment.