Social Media & Digital Community Strategist

Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.

Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Onshape by PTC is a cloud-native CAD and PDM platform that runs on any device anywhere with no IT setup required. Were looking for a highly motivated Social Media and Digital Community Strategist to shape how Onshape shows up across social media and online engineering communities.

This is an opportunity to help more engineers discover and engage with Onshape by creating content they find useful joining conversations where we can add value and building trust and credibility with technical audiences.

Youll set the strategy and bring it to life. Youll actively build and manage Onshapes presence across LinkedIn YouTube Meta Reddit and X while evaluating emerging channels platforms and communities. Youll tailor content and engagement to each platform actively participate in relevant conversations and use audience insights and performance data to continually improve our approach.

Success in this role will include the ability to:

• Develop and execute Onshapes social and community strategy including experimenting with new formats and platforms measuring performance and refining the approach to build brand presence influence and engagement across relevant audiences.

• Engage with CAD engineering manufacturing and product development communities. Participate in relevant conversations and build relationships with customers industry experts creators and influencers.

• Create and publish content for each channel including customer stories technical explainers executive perspectives video and event coverage.

• Build an employee and executive advocacy program that helps employees and technical experts develop their LinkedIn presence share their expertise and expand Onshapes reach through authentic/credible voices.

• Use Brandwatch and platform data to monitor conversations competitors and industry trends; translate those insights into recommendations for content campaigns webinars and paid media.

• Partner with SEO/GEO teams to improve Onshapes visibility in organic search and AI-generated answers through social activity expert voices and third-party content.

• Coordinate with support product creative and paid media teams to respond to questions share feedback escalate sensitive issues and develop social content.

• Stay current on social platforms community practices and new technologies; apply what you learn to improve Onshapes approach.

Preferred Skills and Knowledge:

• Excellent verbal and written communication skills plus the ability to explain complex CAD engineering and product development concepts clearly to technical audiences.

• Strong understanding of social platforms and digital communities including how to tailor content and community-building approaches to different audiences and platforms.

• A self-motivated creative and proactive approach to working independently and with others.

• Strong analytical and organizational skills with the ability to manage multiple channels and priorities.

• Sound judgment when using AI tools for research and content creation with attention to accuracy originality and Onshapes voice.

Preferred Experience and Qualifications:

• 3 years of experience in B2B social media digital communities content or related market influence roles.

• Experience editing short-form video for social media including adapting footage and adding captions for different platforms.

• Experience engaging technical or engineering audiences; familiarity with CAD manufacturing or technical software is especially valuable.

• Experience building relationships in online communities and developing employee or executive LinkedIn advocacy.

• Experience with social listening analytics and publishing tools; Brandwatch or a comparable platform is a plus.

PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $75000-$85000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidates skills qualifications experience and location. Additionally candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical dental and vision insurance paid time off and sick leave tuition reimbursement 401(k) contributions and employer match flexible spending accounts life insurance disability coverage and if you are an office-assigned employee a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.

For more information about PTCs comprehensive benefits please visit our Careers Page.

PTC recruits on a rolling basis. Candidates are considered as they apply until the opportunity is filled.

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

At PTC we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities cultures and perspectives we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true authentic selves to work. Proud to be an Equal Opportunity Employer we welcome applicants from all backgrounds and hire without regard to race national origin religion age color ethnicity ancestry marital status sex (including pregnancy) sexual orientation gender identity gender expression genetic information disability veteran status or any other characteristic protected by local state or federal laws rules or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For more information about PTCs comprehensive benefits and our AI usage please visit our Careers Page ( Applications will be accepted on an on-going basis until the opportunity is filled.

PTC endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact PTCs Talent Acquisition team at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us

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