Shipping and Logistics Team Lead

About Carrier

Carrier global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control air quality and transportation we improve lives empower critical industries and ensure the safe transport of food life-saving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit follow Carrier on social media at @Carrier.

Responsibilities

Monitor assist and improve all aspects of Safety Quality Productivity Delivery and Cost within the Shipping Receiving and Warehousing environment. This position is responsible for achieving all department expectations and performance metrics.

The person in this position will:

• Ensure safe material-handling and warehouse operations including forklift use dock work and storage practices.

• Eliminate prevent and countermeasure inventory discrepancies shipping errors packaging issues and receiving variances.

• Meet and exceed daily shipping throughput receiving processing order picking staging and loading productivity goals.

• Identify and implement improvements to reduce freight labor handling and storage costs.

• Contribute to all departmental KPIs such as:

  • On-time shipment

  • Dock-to-stock cycle time

  • Picking/packing accuracy

  • Inventory accuracy

  • Carrier performance metrics

TEAM LEAD DUTIES

• Maintain excellent attendance and punctuality to model expectations for the logistics team.

• Motivate and engage team members using positive reinforcement and clear direction.

• Communicate urgency around carrier cut-off times customer delivery expectations inbound material priorities and warehouse flow.

• Maintain comprehensive knowledge of all shipping receiving warehouse management system (WMS) workflows inventory control tasks and material flow operations.

• Provide immediate operational support when staffing gaps occur.

• Coordinate daily assignments for material handlers forklift operators and shipping/receiving clerks.

• Lead weekly standup meetings to review performance metrics and continuous improvement opportunities.

EFFECTIVE COMMUNICATIONS

The Team Lead will:

• Communicate shift-to-shift on inventory issues workload levels equipment status staffing needs and safety concerns.

• Troubleshoot and resolve operational challenges including carrier delays damaged freight inbound discrepancies and WMS scanning errors.

• Ensure accuracy in all packing labeling pallet documentation and shipping paperwork.

• Promote continuous improvement tools to reduce waste and increase workflow efficiency.

• Provide new employee orientation and cross-training to ensure a flexible multi-skilled workforce.

• Ensure all logistics equipmentforklifts pallet jacks scannersare in safe operating condition.

• Continuously seek out opportunities to improve material flow reduce bottlenecks and eliminate non-value-added activities.

Required Qualifications

• High School Diploma or GED

• 1 years of warehouse or logistics experience including hands-on operation of a Warehouse Management System (WMS) and barcode/scanning equipment in a shipping receiving or distribution environment.

• 1 years of leadership experience including supervising/coordinating warehouse personnel and facilitating team activities or group meetings.

• Ability and willingness to work overtime hours including evening or weekend shifts as required by operational needs.

Preferred Qualifications

• Work history demonstrating teamwork versatility and adaptability

• Proven problem-solving abilities

• Ability to work independently and with others

• Strong decision-making and leadership capabilities

• Proficient in Microsoft Office (Word Excel)

• Excellent written and verbal communication skills

• Understanding of freight handling LTL/parcel shipments dock operations and carrier scheduling

• Forklift Mi-jack or powered industrial truck experience (certification preferred)

• Background in lean logistics 5S or continuous improvement methods

• Experience coordinating warehouse staff or leading a logistics team

Benefits
Employees are eligible for benefits including:

• Health Care benefits:Medical Dental Vision; wellness incentives

• Retirement benefits

• Time Off and Leave:Paid vacation days up to15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave;parental leave; family and medical leave; bereavement leave; jury duty; militaryleave;purchasedvacation

• Disability:Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts:Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here:Work With Us Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Pay Range

The hourly rate for this position is between$24 - $48per hour. Factors which may affect pay within this range include but are not limited to skills education experience and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date:7/28/26

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.

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