Shift Supervisor Launch Family Entertainment, Norwood

Shift Supervisor - Launch Family Entertainment Norwood

Full-Time & Part-Time Opportunities

Ready to run the show Launch Family Entertainment in Norwood is hiring a Shift Supervisor to lead daily operations and make sure every guest kids and parents alike has a great experience. This is a hands-on leadership role: youll run shifts lead a team and be the person staff and guests count on to keep things running smoothly.

Pay: $20$22/hour

Schedule: Part-time & full-time weekends holidays and evenings as needed

Now interviewing start dates available soon

What youll do:

• Oversee day-to-day facility operations including opening and closing duties
• Supervise train and support staff on shift
• Monitor safety protocols and keep the facility clean and well-maintained
• Make sure guests get friendly responsive service at every touchpoint
• Handle scheduling reports and inventory management
• Resolve guest concerns promptly and professionally
• Act as the link between staff and management modeling Momentums core values

What were looking for:

• Previous supervisory or leadership experience in a fast-paced environment
• Strong communication and people skills comfortable managing a team and connecting with guests
• Able to multitask and stay calm under pressure
• Self-motivated dependable and well-organized
• At least 18 years old with a high school diploma or equivalent
• Able to stand for long periods and lift up to 50 lbs
• ServSafe certification a plus or willing to obtain within 90 days

What you get:

• Paid training and ongoing professional development
• A real path to advancement and leadership
• Retirement savings for all employees
• Medical dental and PTO for full-time employees
• Perks across Momentums brands: My Gym Launch Retro Fitness Club Elevate Wimbledon The Newport Venture

Required Experience:

Manager