Shift Lead job

Location: MMD Marina Del Rey
Job Type: Full-Time
Pay: $19.75$20.50 per hour based on experience plus tips

MMD Marina Del Rey is seeking an experienced dependable and customer-focused Shift Lead to support daily dispensary operations. This position works closely with store leadership to supervise the sales floor guide employees maintain compliance and provide an excellent customer experience.

• Lead and support Budtenders during assigned shifts
• Deliver friendly knowledgeable and efficient customer service
• Open and close the store according to established procedures
• Assign daily duties and ensure employees remain productive
• Monitor online orders and ensure they are accepted and prepared promptly
• Support pickup and curbside operations
• Verify customer identification and maintain compliance with all cannabis regulations
• Assist with cash handling drawer counts deposits and end-of-day reconciliation
• Complete required opening closing and shift documentation
• Address customer concerns professionally
• Support inventory organization restocking audits and product intake as needed
• Maintain a clean organized and safe sales floor
• Communicate operational staffing compliance and security concerns to management
• Coach employees and help maintain a positive respectful workplace
• Follow all company policies and California cannabis regulations
• Perform other duties as assigned by store or regional leadership

• Must be at least 21 years old
• Previous cannabis retail experience strongly preferred
• Previous supervisory keyholder or Shift Lead experience preferred
• Strong customer-service and leadership skills
• Dependable organized and comfortable working in a fast-paced environment
• Able to communicate professionally with customers employees and management
• Comfortable handling cash and completing basic calculations
• Available to work evenings weekends and holidays
• Able to stand for extended periods and lift up to 30 pounds
• Must meet all state and local requirements for cannabis employees

• $19.75$20.50 per hour based on experience
• Tips
• Employee discount
• Paid sick leave
• Opportunities for advancement

MMD is an equal-opportunity employer. We provide employment opportunities without discrimination based on any legally protected characteristic.

Required Experience:

Manager