Shift Lead

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Shift Lead

Serve as a technical engineering leader at JLL!

The Shift Lead oversees the efficient safe and responsible operation of all building systems and equipment during assigned shift operations in support of 24/7 critical building operations. You will lead and coordinate engineering staff on your shift reporting to the Chief Engineer and supporting the day-to-day management of direct reports. This role serves as the primary technical point of contact during shift hours ensures continuous uptime of critical systems coordinates work order responses and optimizes team performance to prevent operational downtime. This position requires the Shift Lead to be on-site.

Schedule:1st Shift: 7am-3:30pm Monday through Friday Occasional weekend check ins with team

WHAT YOULL DO

Critical Systems Operations and Management

Oversee the maintenance and continuous operation of all critical building systems during assigned shift with zero downtime tolerance

Serve as the primary shift escalation point for technical issues and emergency situations

Monitor building automation systems (BAS) and critical equipment performance throughout shift operations

Coordinate and lead work order responses during shift hours ensuring timely resolution of issues affecting building operations

Respond effectively to emergencies and service calls as the primary technical contact during shift ensuring minimal disruption to operations

Conduct regular facility rounds and system checks to identify potential issues before they impact operations

Document all shift activities issues and resolutions in CMMS and shift handover logs

Team Leadership and Supervision

Supervise and support engineering team members during assigned shift under Chief Engineers direction

Assist Chief Engineer in day-to-day management of direct reports including task assignments performance monitoring and accountability

Provide on-the-job training coaching and guidance to engineering staff to build technical capabilities

Foster a culture of safety efficiency and operational excellence among shift team members

Conduct shift briefings to communicate priorities safety concerns and operational updates

Coordinate seamlessly with other shift leads to ensure continuity of operations across all shifts

Maintenance Execution and Planning

Execute documented planned maintenance procedures during shift prioritizing critical technical work and high-complexity preventive maintenance tasks

Assist Chief Engineer in implementing and updating maintenance procedures and schedules

Coordinate contractor activities during shift hours for technical and specialized work

Track maintenance completion rates and identify bottlenecks or resource constraints

Ensure all maintenance activities are properly documented in CMMS systems

Technical Expertise and Problem-Solving

Troubleshoot complex technical issues related to HVAC electrical plumbing fire/life safety and building automation systems

Make sound technical decisions under pressure to maintain system reliability and building operations

Identify and escalate issues requiring Chief Engineer involvement or additional resources

Recommend system improvements and efficiency enhancements based on shift observations

Communication and Coordination

Provide comprehensive shift handover to incoming Shift Lead documenting all open issues and priorities

Communicate effectively with Chief Engineer regarding shift activities challenges and technical concerns

Participate in property team communications as the shift representative

Explain technical issues clearly to non-technical stakeholders including property management and clients

Maintain open lines of communication with off-shift team members to ensure 24/7 operational awareness

Safety and Compliance

Ensure all shift activities comply with safety procedures protocols and regulatory requirements

Conduct safety briefings and enforce safe work practices during shift operations

Participate in ongoing technical safety and operational process training programs

Identify and report safety hazards or compliance concerns to Chief Engineer immediately

WHAT YOU BRING TO THE TABLE

Education/Training

High school diploma or equivalent required

Trade school education union training military service or college is desirable

Universal CFC EPA certification required

Additional technical certifications in HVAC electrical or related fields preferred

Experience

5 years of related experience in facilities operations especially in critical operations environments

Previous lead supervisory or team coordination experience preferred

Experience with 24/7 critical operations or shift-based facilities management

Proven track record working independently and making sound technical decisions

Experience managing work orders and coordinating emergency responses

Skills and Knowledge

Strong technical expertise in complex building systems including HVAC electrical plumbing fire/life safety and building automation systems

Proven ability to troubleshoot complex technical issues and serve as primary point of contact during shift hours

Working knowledge of CMMS systems for work order management and documentation

Experience using Microsoft Office (Word Outlook Excel Teams)

Strong customer service and communication skills with ability to explain technical issues to non-technical stakeholders

Demonstrated leadership abilities with focus on team coordination and efficiency

Solid organizational skills with ability to prioritize multiple competing demands during shift operations

Understanding of safety protocols and regulatory compliance requirements

Physical Demands and Abilities

Ability to lift up to 50 lbs

Comfort using ladders up to 30 feet tall

Ability to frequently climb bend kneel lift and/or drive

Capability to conduct facility rounds and inspections throughout shift

Ability to respond to on-call situations as part of rotation

WHATS IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate

Lead critical operations with direct impact on building performance and client satisfaction

Deep investment in cutting-edge technology to power your work

Competitive compensation commensurate with experience and shift assignment

Comprehensive and competitive benefits plan including health dental vision 401(k) and more

Professional development opportunities and technical training programs

Clear career progression pathways within JLLs critical operations platform

A supportive and caring work environment designed for your growth and well-being

If this job description resonate with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.