Position Overview

Essential Functions:

• Manages SharePoint environment including site provisioning site templates user permissions.
• Adheres to Intranet Governance policies to ensure secure configuration and both visual and navigational consistency.
• Create and manage SharePoint sites lists forms and webparts.
• Create and manage SharePoint Team sites.
• Use various SharePoint development tools such as InfoPath Sharegate etc. as necessary.
• Migrate existing classic sites to modern sites. Coordinate with sub-site owners to confirm functionality of site components on new site.
• Support users sub-site owners and other technical staff as required.
• Coordinate the preparation of training materials for SharePoint solutions.
• Coordinate communication of major/minor enhancements bug-fixes. Collaborate with other support staff to ensure seamless rollout of new functionality.
• Coordinates with management to advise design or develop solutions to business functions as required by manager.
• Determines and implements various testing methods to ensure system performance meets or exceeds library expectations.
• Plans for orderly updates to ensure a high level of business continuity.
• Provides system reporting and documentation as required.
• Adhere to governing policies guiding principles industry standards and best practices.

Non-Essential Functions:

• Periodically performs installation upgrade and maintenance work on technology outside of normal working hours to minimize downtime to customers.
• Updates job knowledge by participating in educational opportunities reading professional publications maintaining test environments and participating in professional organizations.
• Provides technical support to staff with general IT related issues and services.

Education and Experience:

• Bachelors Degree computer related fields or equivalent combination of experience and training which provides the necessary knowledge skills and abilities Required
• Minimum 4 years Experience in information technology with administrative or design experience in SharePoint or other intranet platforms Required
• Previous experience in Sharepoint administration design development testing deployment site migration and search features Preferred
• Additional Technical certifications I.e. Microsoft or other industry certifications- Preferred

Knowledge Skills and Abilities:

• Ability to use effective verbal written and discreet communication with management co-workers and the public.
• Ability to work effectively in a team environment.
• Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position.
• Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers.
• Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all.
• Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties.
• Strong ability to follow instructions and work as part of a team.
• Reliable punctual and flexible with scheduling.
• Good communication skills and the ability to stay calm under pressure.
• Ability to work in a fast-paced environment and adapt to changing needs.

• Job Knowledge
  • Understanding of IT and information security industry standards and best practices
  • Ensures customer privacy by keeping information confidential
  • Strong written and verbal communication skills
  • Strong organizational and time-management skills
• Technology including specific applications hardware and coding languages:
  • Advanced knowledge of SharePoint/SharePoint Online.
  • Strong knowledge of the Microsoft 365 environment and applications.
  • Strong knowledge of PowerShell.
  • Working knowledge of SharePoint Framework (SPFx)
  • Strong knowledge of modern on-prem and cloud security practices and protocols including SSL TLS SAML Kerberos.
  • Strong knowledge of operating systems including Microsoft Windows Windows Server.
  • Fundamental knowledge of server hardware software applications and their functions (e.g. servers storage systems data backup and recovery)
  • Fundamental knowledge of HTML / CSS JavaScript JQuery
  • Comfortable translating technical terms for non-technical staff and customers. Leaves a perception of a professional and friendly IT department.

Age Requirement:

• Must be at least 18 years of age

MVR Requirement:

• Driver License/Personal vehicle use (mileage reimbursed)

Work Environment:

• Works primarily indoors with prolonged periods of sitting at a desk working on a computer and must have a reasonable tolerance for dust mold scents allergens and communicable diseases which enables the employee to handle library materials work in older buildings and interact with coworkers and the public.

Essential physical abilities to be accomplished with or without reasonable accommodation are:

• Sitting
• Using computer data entry tools - keyboard mouse touchscreen scanner

Frequently (up to 50% of the time)

• Receiving Communication and Instructions (vision reading hearing)
• Conveying Communication and Instructions (Speaking writing)

Occasionally (approximately 1-2 times a month)

• Lifting 1-10 pounds
• Walking (even ground)
• Walking (variable surfaces)

Rarely (1-5 times a year):

• Bending/Stooping
• Reaching above shoulder