ServiceNow Developer Architect SNDEV 26-05463

Job Title: ServiceNow Developer / Architect

Location: Columbus OH (Onsite 5 Days/Week)

Employment Type: Long-Term Contract

Job Overview:

We are seeking a highly skilled ServiceNow Developer/Architect to lead the design development and implementation of enterprise-wide ServiceNow solutions in a regulated environment. This role requires a strong blend of technical architecture expertise and hands-on development ensuring the platform remains scalable secure and aligned with best practices.

Key Responsibilities:

Architectural Strategy

• Define and maintain ServiceNow platform architecture aligned with industry best practices
• Ensure alignment with Common Service Data Model (CSDM) standards
• Drive long-term platform scalability performance and maintainability

Hands-on Development

• Design and develop custom applications and workflows within ServiceNow
• Create and maintain Business Rules Script Includes UI Actions and Client Scripts
• Utilize JavaScript Glide APIs and ServiceNow development tools

Security & Compliance

• Implement security protocols including ACLs encryption and secure coding practices
• Ensure compliance with regulated and secure cloud environments
• Maintain adherence to data protection and governance standards

Integrations & Automation

• Design and implement integrations with third-party systems
• Utilize tools such as IntegrationHub Flow Designer MID Servers REST/SOAP APIs
• Drive automation initiatives to improve operational efficiency

Platform Governance

• Establish and enforce development standards and best practices
• Conduct code reviews and ensure overall platform health
• Maintain upgradeability and performance optimization

Collaboration & Delivery

• Work closely with business stakeholders and delivery teams
• Translate requirements into technical designs and solution architectures
• Lead technical discussions and solution design sessions

Required Qualifications:

• 8 years of overall IT experience
• Minimum 5 years of hands-on ServiceNow development and architecture experience
• Expert-level proficiency in:
  • JavaScript HTML CSS
  • ServiceNow tools (Studio UI Builder Service Portal)
• Strong understanding of:
  • CMDB (Configuration Management Database)
  • ITOM (Discovery Service Mapping)
• Experience working in regulated or government cloud environments
• Strong leadership communication and stakeholder engagement skills
• Ability to work onsite 5 days/week in Columbus OH

Required Certifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) ITSM or ITOM preferred
• ITIL v4 Foundation

Preferred Certifications:

• ServiceNow Certified Technical Architect (CTA) or equivalent
• Security certification (e.g. Security)

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