ServiceNow BCM Consultant Developer
Job Location:
Sunnyvale, CA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Position: ServiceNow BCM Consultant / Developer
Location: Sunnyvale CA ( 3 days work from office)
Duration: 6 month contract
Responsibilities / Experience
Requirement Gathering & Workshops: Lead meetings with client stakeholders to gather business objectives and define process workflows.
Solution Design & Configuration: Configure ServiceNow BCM modules (including Business Impact Analysis Business Continuity Planning Exercise Management and Crisis Management).
Process Alignment: Ensure the customized ServiceNow setup complies with internal risk policies and external regulatory requirements.
Testing & Deployment: Lead User Acceptance Testing (UAT) triage defects and support cutover activities during deployment.
Training & Documentation: Create solution documentation and deliver training sessions to end-users and client teams
Qualifications/Required Skills:
ServiceNow Platform Knowledge: Deep understanding of ServiceNow platform fundamentals including CMDB architecture workflows and forms.
Domain Expertise: Solid grasp of Business Continuity Management (BCM) principles and IT Risk Management/GRC processes.
Technical Skills: Familiarity with ServiceNow scripting (JavaScript Glide API Client Scripts Business Rules) is highly desired.
Consulting & Soft Skills: Exceptional communication relationship-building analytical and problem-solving abilities.
Behavioral Skills:
Excellent Communication skills and collaboration skills
Ability to propose and implement improvements in the system
Ability to work with cross-functional stakeholders
Preferred Certification:
Certified System Administrator (CSA): The foundational prerequisite for almost all ServiceNow roles.
Implementation Specialist (CIS) - Risk and Compliance: Proves ability to implement GRC/IRM/BCM solutions
