Service Operations Distribution Specialist GA On Site
Job Location:
Duluth, MN - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We are a proud work-from-office company. If youre ready to work on-site in a dynamic global company wed love to hear from you.
About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector providing a comprehensive portfolio of solutions including HR/HCM technology managed services and global business process outsourcing (BPO). The company and its service providers collectively serve over 95000 businesses and process over $135B in annual payroll. As a One Employer Solution headquartered in Chandler Arizona Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .
Position Summary
The Service Operations Distribution Specialist is responsible for delivering exceptional service in a high-volume payroll provider environment by ensuring accurate timely and secure distribution of payroll materials. This role plays a key part in supporting client satisfaction by managing the end-to-end printing packaging and preparation of payrolls for the organization s entire client base. The Specialist ensures all distribution tasks meet quality standards adhere to strict timelines and align with company procedures and compliance requirements
Essential Duties and Responsibilities
-
Assemble and prepare payroll packages according to client numbers ensuring all required materials such as registers departmental reports worksheets liability reports checks vouchers and miscellaneous documents are accurately included and meet quality and production timeline standards.
-
Operate a variety of office and production equipment including mailing systems shipping PCs printers sealers and related machinery to ensure timely processing of payroll and client packages.
-
Inspect printed payroll checks performing quality checks sorting and packaging as required for secure pickup or delivery.
-
Coordinate and complete daily posting of mail and overnight shipping labels ensuring adherence to distribution schedules.
-
Accurately complete package confirmations logs and checklists to maintain precise tracking security and visibility of all package movement and location throughout the workflow.
-
Follow all security confidentiality and audit protocols to protect sensitive client and payroll information in accordance with company policies.
-
Identify document and escalate discrepancies or issues to appropriate personnel to ensure no output is missing incorrect or delayed.
-
Stage and replenish packaging supplies to maintain continuous production readiness and support workflow efficiency.
-
Load and unload paper stock and related materials to support optimal functioning of printers and production equipment.
-
Execute daily processing and printing tasks across multiple platforms ensuring accuracy and timeliness of all printed output
-
Coordinate and monitor computer processing jobs verifying successful completion and promptly addressing any interruptions or errors.
-
Regular on-site attendance is an essential job function due to the need for secure access to systems collaboration on sensitive technical matters participation in operational meetings and hands-on involvement in activities that cannot be performed remotely without compromising security efficiency or effectiveness
Marginal Functions
-
Build maintain and promote relationships with team members peers across disciplines and all other company team members ensuring effective coordination of communications and services affecting clients.
-
Provide light administrative support such as filing digital documents maintaining shared drives and archiving vendor or training records.
-
Help maintain cleanliness and organization of the production and storage areas.
-
Attend webinars and training to stay up to date on best practices related to the company and department.
-
Complete projects and other duties as assigned by supervisor
Knowledge Skills and Abilities
-
Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and build positive working relationships.
-
Strong time management skills with the ability to prioritize effectively in a fast paced environment.
-
Flexibility to perform a variety of assignments within the print room including operating different equipment running varied production jobs and learning new machinery or processes as needed.
-
Strong ability to collaborate effectively with internal departments to support seamless operations and workflow coordination.
-
Strong work ethic and commitment to teamwork contributing positively to a collaborative and supportive work environment.
-
Sound decision making abilities including evaluating complex information and determining appropriate actions.
-
Familiarity with FedEx UPS and other courier services.
-
High level of professionalism reliability and enthusiasm contributing to a positive workplace culture.
-
Exceptional attention to detail including the ability to thoroughly review printed documents and ensure they meet quality and accuracy standards.
Education & Experience
-
High School Diploma preferred or equivalent combination of experience skills education (including other relevant non-traditional degree programs or job training programs) required.
-
1 years of experience with cloud-based printing solutions preferred.
-
1 years of experience with administrative and clerical procedures.
-
Experience in Microsoft Office software (Outlook Teams Excel PowerPoint) and demonstrated ability to learn other applications as needed
Physical Mental & Communication Demands
Physical Demands:
-
Sedentary Work: May involves sitting for extended periods often at a desk or computer.
-
Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard mouse printer sealer mail machines and other office equipment.
-
Mobility: Ability to stand walk and move between workstations for extended periods. Occasional bending reaching and repetitive motions associated with packaging and equipment operation.
-
Visual Acuity: Ability to inspect printed payroll checks and documents for accuracy and quality standards on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
-
Lifting & Carrying: Frequent lifting carrying and loading of paper stock and packaging materials (typically up to 30 lbs).
Mental Demands:
-
Sustained Attention: Requires continuous focus to accurately assemble inspect and verify payroll packages and printed materials to ensure completeness accuracy and compliance with strict timelines.
-
Attention to Detail: Performs precise quality checks on payroll checks reports and documentation to identify errors discrepancies or missing materials.
-
Process Monitoring: Monitors computer processing jobs printing workflows and equipment operation to confirm successful completion and quickly identify interruptions or issues.
-
Problem-Solving: Identifies documents and escalates production or distribution issues to prevent delays incorrect output or security risks.
-
Time Sensitivity: Maintains productivity and accuracy while working in a high-volume deadline-driven payroll production environment.
-
Task Sequencing & Multitasking: Manages multiple production and distribution steps simultaneously while following established procedures and security protocols
Communication Demands:
-
Verbal Communication: Communicates clearly with supervisors and team members to report issues confirm priorities and support coordinated workflow during payroll processing.
-
Written Communication: Accurately completes logs checklists confirmations and documentation required for tracking audit and security purposes.
-
Operational Coordination: Shares timely updates regarding production status discrepancies or equipment issues to support uninterrupted payroll distribution.
-
Professional Interaction: Maintains clear respectful and effective communication while working closely with team members in a production-focused environment.
Environmental Conditions
This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time in-person collaboration and meetings and minimal exposure to physical hazards
This position is eligible for the following benefits:
-
Health Insurance: Medical dental and vision coverage
-
Retirement Plan: 401(k) with company match
-
Paid Time Off: PTO Holidays Parental leave and Sick Leave provided as required by applicable state law
-
Other Benefits: Life insurance short term disability long term disability employee assistance program (EAP) flexible spending account (FSA) health savings account (HSA) Identity theft protection critical illness accident cancer hospital protection legal and pet insurance.
-
Additional Compensation: e.g. signing bonus commission structure if applicable
