Service Manager

SST Direct

Job Location:

Stockton, CA - USA

Yearly Salary: USD 70000 - 75000

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

DIRECT HIRE: An awesome opportunity for an experience Service Manager to join a dynamic team. The Service Manager holds a critical position within the company as you will be expected to maintain high levels of integrity production sales and excellent customer service as it pertains to portable fire extinguishers fire alarm and fire suppression systems. As a Service Manager you will be responsible for staffing profit performance safety and stability of their team and companywide as well as upholding company standards of excellence.

Locations: Stockton/Modesto CA.
Pay Range: $70K - $75K
Schedule: M - F 40 hours

Responsibilities:

Oversee production within the Northern Region which includes offices in both Modesto and Stockton. May also assist with the Merced office when needed
Tasks include educating and scheduling staff on efficient routing and inspection completion times for production personnel ensuring internal paperwork and AES documentation is completed correctly during inspections and assisting production personnel with issues that may arise during inspections
Assist in maintaining accurate warehouse and vehicle inventory
Assist in overseeing the fire shop manager and responsibilities
Provide prompt knowledgeable and courteous customer service to resolve any disputes in a timely manner
Meet with new and existing customers to promote a positive business relationship and conduct worksite surveys to identify any challenges production personnel may encounter
Generate new and update existing master service agreements contract work orders and service agreements for large customers
Maintain knowledge of and continue education of all current applicable codes and standards associated with Fire Protection Inspection Testing and Maintenance
Guide train and manage production personnel while promoting employee development
Maintain a positive attitude while leading a team of technicians in an efficient and productive manner
Ensure production personnel follow and comply with corporate safety programs coordinate upcoming safety training with the Corporate Operations Manager and identify then address safety concerns on worksites that can cause potential harm to personnel and reduce company liability
Maintain company issued tools tool lists vehicle inventory and ensure all testing equipment issued to personnel remains calibrated and in proper working condition
Assist with tracking and provide pertinent information to corporate management as required for production personnel certifications
Manage company issued vehicles inventories and ensure vehicle maintenance frequencies are followed
Ensure that proper safety health and business laws and regulations are adhered to
Maximize efficiency and company profits
Responsible for reviewing and approving individual staff timecards to ensure accuracy

Skills:

Manage lead and motivate personnel in a positive manner to achieve company and department goals
Manage all aspects of department activities and efficiencies
Solve and resolve problems issues disputes and challenges of customers personnel and other managers with sound judgement to arrive at the best possible solution that is in the corporations best interest
Work with peers to maintain corporate continuity and foster productive achievements
Organizational skills to manage large amounts of information
Ability to multitask meet deadlines and work under conditions that are high in stress
Ability to work with minimal direction

Qualifications & Requirements:
Proficient in Microsoft Office software such as Excel Word and Adobe
Passion for the mission and industry
Good math skills to accurately calculate sales orders contracts and divisional profits
Good communication skills verbal and written
Detail oriented
Minimum education level High School graduate. Some college technical school or 5 years experience preferred
Knowledge and experience in Fire Protection and Service Industry including portable fire extinguishers fire alarm and fire suppression systems
California Drivers License and DMV record that is acceptable with our insurance company

Preferred (not essential):

NICET certification
Fire Extinguisher Certificate of Registration Type 1 2 3
Manufacturing Fire Suppression certificates
Automatic Extinguishing Systems Sprinkler Fitter Card
Knowledge of Epicor/Prophet 21 and Service Trade

Benefits:
Health Dental and Vision Insurance Coverage
Flexible Spending Accounts for Medical and Dependent Care
Qualified 401k Retirement Plan
Employee Stock Ownership Plan (ESOP)
Life Insurance
Holidays
Paid Vacation
Paid Sick Leave
Company provided vehicle
Fun Friendly Work Environment

Physical Demands:
Write talk and hear
Frequently is required to stand walk sit for extended periods of time and occasionally stoop kneel crouch or crawl
Ability to operate standard office equipment and use hands to operate a computer keyboard
On occasion will need to work in the field which could involve exposure to different weather conditions and potentially noisy environments
Must be able to lift up to 50 pounds
Must also be able to drive a motor vehicle
Specific vision abilities required include close vision distance vision peripheral vision depth perception and ability to focus
A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions

Once you apply please text ServMan to for a faster reply.

INDH

Required Experience:

Manager

DIRECT HIRE: An awesome opportunity for an experience Service Manager to join a dynamic team. The Service Manager holds a critical position within the company as you will be expected to maintain high levels of integrity production sales and excellent customer service as it pertains to portable fire ...

Oversee production within the Northern Region which includes offices in both Modesto and Stockton. May also assist with the Merced office when needed
Tasks include educating and scheduling staff on efficient routing and inspection completion times for production personnel ensuring internal paperwork and AES documentation is completed correctly during inspections and assisting production personnel with issues that may arise during inspections
Assist in maintaining accurate warehouse and vehicle inventory
Assist in overseeing the fire shop manager and responsibilities
Provide prompt knowledgeable and courteous customer service to resolve any disputes in a timely manner
Meet with new and existing customers to promote a positive business relationship and conduct worksite surveys to identify any challenges production personnel may encounter
Generate new and update existing master service agreements contract work orders and service agreements for large customers
Maintain knowledge of and continue education of all current applicable codes and standards associated with Fire Protection Inspection Testing and Maintenance
Guide train and manage production personnel while promoting employee development
Maintain a positive attitude while leading a team of technicians in an efficient and productive manner
Ensure production personnel follow and comply with corporate safety programs coordinate upcoming safety training with the Corporate Operations Manager and identify then address safety concerns on worksites that can cause potential harm to personnel and reduce company liability
Maintain company issued tools tool lists vehicle inventory and ensure all testing equipment issued to personnel remains calibrated and in proper working condition
Assist with tracking and provide pertinent information to corporate management as required for production personnel certifications
Manage company issued vehicles inventories and ensure vehicle maintenance frequencies are followed
Ensure that proper safety health and business laws and regulations are adhered to
Maximize efficiency and company profits
Responsible for reviewing and approving individual staff timecards to ensure accuracy

Skills:

Manage lead and motivate personnel in a positive manner to achieve company and department goals
Manage all aspects of department activities and efficiencies
Solve and resolve problems issues disputes and challenges of customers personnel and other managers with sound judgement to arrive at the best possible solution that is in the corporations best interest
Work with peers to maintain corporate continuity and foster productive achievements
Organizational skills to manage large amounts of information
Ability to multitask meet deadlines and work under conditions that are high in stress
Ability to work with minimal direction