Server
Hudson, NH - USA
Job Summary
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18000 associates across the United States Caribbean and Europe. Our platform includes Benchmark Resorts & Hotels a collection of distinctive independent properties; Axiom Hospitality our European hotel management company; and PYRAMIDWORKS which provides integrated workplace and facilities services. With corporate offices in Boston The Woodlands Texas and London Pyramid combines global scale with a hands-on approach focused on exceptional service operational excellence and long-term partnerships.
At Pyramid our people are at the heart of everything we do. We are committed to creating an environment where associates are respected supported and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders take on meaningful stretch assignments and gain exposure to a diverse portfolio of properties brands and markets. Whether you are beginning your hospitality career or bringing years of experience youll find opportunities to learn develop and make an impact.
Our commitment to associates guests owners and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today The Boston Globe and The Houston Chronicle to earning top travel accolades from Travel Leisure Condé Nast Traveler Forbes Travel Guide and U.S. News & World Report these recognitions reflect the culture service excellence and commitment to people that define the Pyramid experience.
About our property:
Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.248 well appointed guestrooms
Over 70K square feet of state of the art meeting & event space
Three food & beverage outlets
62 acres of trails expansive fitness center basketball team-building volleyball and your imagination
What you will have an opportunity to do:
We are looking for a highly motivated customer focused Server to join our team! Servers are the face of our dining room and responsible for our customers experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive. This individual will need to be quick on your feet and have an engaging attitude.
Promptly and warmly greet guests in the dining room and take all food orders whenapplicable in an efficient manner following the established steps of service.
Demonstrate a complete understanding of all menu items and ingredients.As requested advise guests on appropriate combinations of food and drinks accommodate reasonable requests and note preferences.As neededdemonstrateknowledge of specialized diets and allergens.
Communicate directly withbackof the house staff to ensure that orders are delivered correctly and all special requests are addressed and accommodated.
Exhibit exceptional communications skills ability to get along well with othersdemonstrateflexibility and patience along with and interest in people and a willingness to verbally communicate with guests and staff.
Maintaina high levelof sensitivity and confidentialityregardingany personal or medical information that is shared.
Deliver food promptly and professionally following the established steps of service andmaintainingsafe food handling and sanitation standards. Follow up periodically toassistwith anyadditionalneeds or requests.
Scrape food off plates.
Promptly address and correct any complaints or issues. Relay relevant information or complaints directly tosupervisor.
Ensure that the dining room/area is properlyset-upprior to and after service period. Keep clean and neat while meeting all established sanitation standards.
May be asked tooperateequipment including but not limited to fire extinguisher telephone iced tea/soda machine soup well coffee machine.
Work alongside staff of other departments in performing job duties and for anyspecial eventsor functions.
Perform other duties and functions as assigned.
Must be available to work weekends and Holidays as needed.
What are we looking for
High school education preferred; or up toone monthrelated experience or training; or equivalent combination of education and experience.
Point of sales experience preferred
Ability to read andcomprehendsimple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers clients and other associates of the organization.
Ability to stand and walk for extended periods.
Ability to lift and/or move up to10 pounds andfrequentlylift and/or move up to25pounds.
Compensation:
$22.00-
$22.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
About Company
Experience the magic of Pyramid Global - where exceptional hospitality meets measurable results. Your success is our success, let's team up today.