Senior Systems Analyst (Resolute Physician Billing & Claims)

Were searching for a Senior Systems Analyst (Resolute Physician Billing & Claims) someone whos ready to be part of the best ranked childrens hospital in Texas and among the best in the nation. The Senior Systems Analyst will play a crucial role in designing building testing deploying and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows system integration and project management to ensure the efficient operation of the healthcare systems IT infrastructure.
Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration integrations and reportingsupporting safe patient care efficient revenue cycle operations and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with Epic Tech Advisors Epic Client Systems Admins and Application Architects. Leads process improvement activities related to Application Management for Epic and related third party applications.
Think youve got what it takes

Job Duties & Responsibilities:

System Analysis and Design:
-Engage stakeholders to gather and refine requirements map current-state workflows and design Epic build that aligns with operational goals and policy.
-Create and maintain specifications decision logs and design documents for clear traceability and change control.
-Conduct gap analyses to identify configuration or workflow changes needed for upgrades regulatory changes or new initiatives.

Application Build Configuration and Deployment:
-Configure records master files and tools (e.g. profiles rules security classes workflows) aligned to approved design.
-Maintain environment parity and adhere to change management and build naming conventions.
-Develop and execute unit integrated and UAT test plans; log and resolve defects; document test evidence.
-Validate interfaces printing reporting and downstream workflows; confirm regression coverage in upgrades.
-Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis.

Integration and Data Management:
-Collaborate with interface teams on HL7 FHIR PDFs CCD/CCDA and other exchange workflows.
-Partner with analytics teams on Clarity/Caboodle extracts registries and operational reporting needs.

Skills & Requirements
Required H.S. Diploma or GED
Preferred bachelors degree computer science business administration healthcare administration or another related field
Preferred Epic certification
Required 9 years experience in hospital information systems selection implementation and support
Bachelors degree will substitute four (4) years of work experience. Masters degree will substitute for two (2) years of work experience.
Up to two (2) years of clinical patient care and/or clinical research experience may substitute for up to two (2) years of information systems experience on a month-to-month basis.
Direct work experience at the Epic Systems Corporation will be counted at a premium with every one (1) year of Epic Systems Corporation experience counted as two (2) years of experience.

SPECIALIZED KNOWLEDGE
Highly preferred:
Experience with Epic application(s) and healthcare workflows (clinical revenue cycle or IT experience).
Strong requirements gathering workflow design and testing skills.
Ability to communicate with clinical operational stakeholders and managed service providers and produce clear documentation.
Proven track record of managing complex projects and leading cross-functional teams.
Preferred:
Current Epic Certification or Proficiency in one or more relevant module(s) (e.g. Resolute Professional Billing Claims and Remittance Administration Resolute Professional Billing Administration).
9 years of Epic build and configuration experience