Senior System Administrator
Job Location:
Gaithersburg, MD - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experiencedSenior System Administratorto support the delivery enhancement and adoption of enterprise data and analytics products used across multiple DoD organizations.
In this role you will work alongside government partners engineers and other industry teammates to translate operational and strategic requirements into scalable production-ready solutions. You will contribute directly to product planning execution and continuous improvementhelping ensure capabilities are delivered efficiently aligned to mission priorities and positioned for sustained success.
This position offers the opportunity to work on a high-visibility enterprise program at the intersection of data analytics and emerging AI technologies. Ideal candidates are motivated by mission impact comfortable operating in complex stakeholder environments and interested in building deep domainexpertisewhile delivering capabilities with real-world national security outcomes.
Primary Responsibilities:
Resolve access issues related to system configurations and platform-specific permissions.
Support ServiceNow and Jira access provisioning and troubleshooting.
Serve as an escalation point for technical issues beyond standard IAM workflows.
Ensure system availability and correct configuration across supported platforms.
Operate and improve User Support Systems and Services for all System users.
Fulfill account requests onboarding offboarding and access requirements.
Allocate resources and providecommon supportservices.
Troubleshoot and mitigate operational or technical issues users mayencounter.
Prepare improvemaintain and execute a User Support Operations Plan (USOP).
Designoperate and maintainanUser Support Desk.
Provide user support services via multiple channels including email chat and ticketing systems.
Operate the User Support Desk across various security enclaves (IL2/IL5 IL6 JWICS).
Manage service ticket processes including categorization routing and resolution.
Implement andoperateaccess management mechanisms for data tools and services.
Monitor track and report SLA performance measures and Key Performance Parameters (KPPs).
Basic Qualifications:
Associate degree or higher from an accredited college or university OR offerings listed in DoD 8140 Training Repository OR Cloud or GICSP or GSEC or SSCP.
Minimum of 5 years of experience in system administration or related field.
Experience with ServiceNow and Jira.
Strong understanding of IAM workflows and system configurations.
Experience in user support operations and automation.
Ability tooperateacross multiple security enclaves (IL2/IL5 IL6 JWICS).
Experience in service ticket management and resolution.
Top Secret clearance.
Preferred Qualifications:
Bachelors degree in Computer Science Information Technology or related field.
TS/SCI clearance.
Experience with cloud environments such as AWS GovCloud SC2S AWS Secret Region Cloud and C2S AWS Cloud.
Familiarity with DoD systems and environments.
Experience with AI/ML tools and services.
Strong problem-solving and troubleshooting skills.
Excellent communication and customer service skills.
#ADVANA
If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
Original Posting:
March 3 2026For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $92300.00 - $166850.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
Senior IC
About Company
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.
