Senior Specialist Solutions Architect Agentic AI, AGS Specialist Solutions Architects

AWS Global Sales (AGS) drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service unmatched technology and support for Agentic AI/ML use cases.

Are you a customer-obsessed builder passionate about helping customers achieve their full potential in the AI/ML space Do you have the business acumen and technical pre-sales expertise to help customers evaluate design and adopt AWS as their strategic platform for Agentic AI and ML workloads Do you like to think big innovate and simplify Agentic AI & ML solutions Do you enjoy sharing thought leadership via AWS blogs open source solutions in GitHub and drive scaled adoption via 1:many webinars and workshops for customers Join the AI/ML Specialists Solution Architect team as a Senior Generative AI & ML Specialist Solutions Architect - a senior individual contributor role requiring deep technical expertise customer engagement at developer and executive level and deliver impactful technical thought leadership in 1:many webinars and workshops with excellent public speaking skills.

The AGS Specialist organization is part of the customer facing North America (NAMER) sales organization and is responsible for driving revenue and accelerating adoption of cloud and partner services across diverse customer segments. We work backwards from our customers most complex and business-critical challenges to develop and execute go-to-market plans that transform ideas into scalable high-impact businesses. AGS NAMER teams include sales specialists and technical solution architects. As part of the team you will contribute across the full lifecycle of AWS customer initiativesfrom shaping new service and solution concepts to accelerating adoption of established offerings. We pride ourselves on thinking big delivering exceptional customer outcomes and collaborating seamlessly across AWS as #OneTeam.

Key job responsibilities
- Educate and Influence customers at scale (expect 60% of time) with deep technical knowledge thought leadership and excellent communication skills via 1:many webinars hands-on workshops AWS blogs solutions in GitHub that help customers accelerate building / enhancing their Agentic AI applications.
- In 1:1 customer engagements engage with senior engineers architects product leaders data scientists and executives at strategic enterprise customers to understand their pain points & requirements and influence architectural decisions.
- Design solutions that make the best use of the AWS cloud platform and AWS AI/ML Services including SageMaker Amazon Bedrock Amazon AgentCore Kiro Amazon Rekognition Amazon Transcribe Amazon Quick Amazon Personalize and other AI/ML services.
- Be an expert in various ML and AI applied concepts such as model fine tuning ML Ops LLMs RAG prompt engineering token & latency optimization Agent evaluations AI governance MCP servers context engineering & optimization security & safety for AI agents loop engineering etc.
- Build rapid proof-of-concepts for Agentic AI and ML applications based on customer needs and requirements.
- Partner with SAs Sales Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment in the AMERICAS for the above mentioned AWS services.
- Thought Leadership Evangelize AWS ML services and share best practices through forums such as AWS blogs whitepapers reference architectures and public-speaking events such as AWS Summit AWS re:Invent etc.
- Act as a technical liaison between customers and the Amazon Bedrock or other AWS service teams to provide customer driven product improvement feedback.
- Advise senior technical and executive stakeholders on architectural trade-offs risks and long-term strategy.
- Develop and support an AWS internal community of GenAI related subject matter experts in the AMERICAS.

A day in the life
Your day will be dynamic and impactful. On any given day the activities might include many of the following:
- Lead an architecture and best practices discussion on security safety costs latency accuracy aspects on AI applications
- Rapidly develop proof of concept (POC) or demo with hours for an upcoming customer conversation to earn their trust
- Contribute to AWS blog
- Test a new AWS service feature before its released to customers
- Provide a detailed data driven feedback to AWS services team for product feature enhancements
- Create slides & demo for webinar
- Create a hands-on workshop involving multiple AI & ML services network storage database and analytics services
- Lead orchestrate and deliver a 1-many webinar and workshop.
- Engage with business and technical leaders and developers in a 1-2 day experience based acceleration event with customer
- Work closely with sales team demand generation team to drive registrations attendees to a webinar / workshop and/or followup after an event.
- Provide weekly market and customer insights that could eventually become part of monthly business review with AWS service and sales leaders
- Propose your ideas by writing a 1-pager document and seek feedback from peers and leaders
- Mentor hire & develop the best people on technical and leadership skills
- Go above and beyond the job by for example developing agentic skills and automation that help reduce manual processes and improve team productivity

About the team
AWS Global Sales drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud. Our specialist solution architecture team for AI/ML dives deep into AI/ML space and empowers every customer to grow by providing tailored service unmatched technology and support. We dive deep to understand each customers unique challenges then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job
description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or
includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered
cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500
companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is
why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home
theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion
that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our
uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 8 years of specific technology domain areas (e.g. software development cloud computing systems engineering infrastructure security networking data & analytics) experience
- 3 years of design implementation or consulting in applications and infrastructures experience
- 10 years of IT development or implementation/consulting in the software or Internet industries experience
- Bachelors degree in computer science engineering mathematics or equivalent
- Knowledge of software development tools and methodologies
- 2 years of working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage experience
- Hands-on experience with AI services in AWS or Azure or GCP

- Experience working with end user or developer communities
- Cloud Technology Certification (such as Solutions Architecture Cloud Security Professional or Cloud DevOps Engineering)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 153600.00 - 207800.00 USD annually