Senior Specialist, Digital Process & Data Analysis

Job Description

The Senior Specialist Digital Process & Data Analysis (DPDA) serves as a strategic partner in advancing data-driven decision-making and digital capability adoption across the organization. Working closely with stakeholders this role leads requirements gathering alignment and implementation of reporting solutions that integrate purpose-built applications user-generated analytics and NLP-based addition to ensuring compliance and business value the Senior Specialist drives user engagement training communications and data literacy initiatives helping teams successfully adopt and maximize the impact of digital tools and insights.

Responsibilities:

Solution delivery and product / data support:

• Support the delivery including requirements gathering and documentation data readiness development & testing of high-value technical solutions that meet business needs and achieve broad organizational adoption.
• Investigate trends and outliers to identify drivers; form and test hypotheses appropriate to business questions.
• Support the development implementation and maintenance related to stakeholder engagement training (including tool use technical/ data literacy) and support.
• Support the collection of internal data for use in external benchmarking surveys.
• Maintain a deep understanding of systems processes and data flows relevant to reporting (clinical/operational).
• Engage with business stakeholders to understand and document their needs and help translate them into clear requirements and technical deliverables

Process compliance & capability building:

• Maintain clear data dictionaries metric definitions Standard Operating Procedures (SOPs) and change logs; ensure consistency across related domains.
• Engage in learning new technologies and reporting methods.

Technical skills:

• Business intelligence (BI) reporting and visualization: Advanced proficiency in one or more platforms (e.g. Qlik Sense Power BI ThoughtSpot Tableau) with ability to design audience-appropriate dashboards and reports
• Data literacy: Understanding data literacy best practices including defining storytelling guidelines executive readout formats and review cadences.
• Ability to apply governed sharing practices and basic security concepts (e.g. awareness of rowlevel security) within established standards
• Data preparation and quality
• Ability to perform lighttomoderate wrangling across BI tools/spreadsheets
• Proficient in defining and applying readiness/quality checks
• Expert level spreadsheet and tabular proficiency through use of pivots lookups conditional logic data validation and error checks to reconcile data and support Quality Assurance (QA)
• Documentation and metadata management: proficient in versioning naming and access control standards; understanding of best practices related to team governance norms
• Tool administration: Conceptual-level understanding of workspace organization permission models data connections and refresh schedules
• Working knowledge of the Software Development Lifecycle (SDLC)

• Solid knowledge of Good Clinical Practice (GCP) and ability to apply GCP to operational decision-making

• Working knowledge of database concepts data quality and governance
• Ability to connect business outcomes to technical deliverables
• Foundation in statistics and deep experience in data visualization best practices applied to operational analytics

Soft skills:

• Ability to communicate effectively with technical and business partners with consistent ability to tell a clear compelling story using data to inform decisions and translate technical concepts into plain language
• Ability to elicit and document business needs and translate them into requirements user stories or solution concepts
• Ability to work independently with minimal guidance take initiative to anticipate needs proactively identify risks propose options with tradeoffs and recommendations escalate appropriately and early when needed surface opportunities and drive outcomes seeking input at appropriate checkpoints
• Strong teaming skills with ability to collaborate smoothly across functions facilitate effective working sessions build alignment and follow through on action items to closure
• Strong project and time management skills with ability to manage multiple tasks prioritize workload based on urgency impact and critical path dependencies and deliver on time
• Ability to seek feedback iterate quickly to improve deliverables and integrate lessons learned to raise quality
• Ability to build trust through reliability transparency and concise updates; maintain high standards of quality and accuracy

Enterprise Leadership Skills:

• Decision Making Identify and understand problems and opportunities by gathering analyzing and interpreting quantitative and qualitative information; solve complex problems and apply knowledge of business challenges; able to weigh multiple options and implications
• Motivation & Inspiration Communicate effectively promote teamwork and open discussion effectively communicate and engage / motivate teammates; inspire others toward higher levels of performance aligned with organizations Purpose and Strategic Framework
• Coaching & Development Build self-insight demonstrate awareness of own strengths and development needs as well as impact of own behavior on others; modify behavior based on self-awareness to improve impact serve as a resource for colleagues; coach and guide others

Qualifications & experience:

• Non-Degree AND 8 years of experience working in relevant field for associated job description (see below) -OR-

• Associates degree in computer science Statistics Pharmacy Nursing Biological Sciences or a health carerelated discipline AND 7 years of experience working in relevant field for associated job description (see below) -OR-
• Bachelors degree in computer science Statistics Pharmacy Nursing Biological Sciences or a health care-related discipline AND 5 years of experience working in relevant field for associated job description (see below) -OR-
• Advanced Degree (Masters or Doctorate) in Computer Science Statistics Pharmacy Nursing Biological Sciences or a health carerelated discipline AND 2 years of experience working in relevant field for associated job description (see below)

Example relevant experience:

• Substantial hands-on experience in one or more clinical operations domains (e.g. study start-up site management monitoring data management quality/compliance) preferred; strong candidates from healthcare/analytics/operations or training/enablement backgrounds will be considered
• Experience designing and delivering training enablement materials or workshops; able to upskill stakeholders on processes tools and data use
• Demonstrated cross-functional collaboration and stakeholder management; facilitates small working sessions and drives follow-through
• Experience in applying clinical operations knowledge and/or technical analytics expertise to identify business needs and support the delivery of data reporting or digital solutions

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Required Skills:

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The salary range for the primary location of this role is:

This range reflects the Companys reasonable expectation of the base salary applicable to this role at the time of posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to our Talent Acquisition team will provide further information to you relevant to your location.

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