Senior ServiceNow Developer (Onsite)

Job Title: Senior ServiceNow Developer (Onsite)

Location: Washington DC

Duration: 06 Months with possible extension

Job Description:

The client is looking for a Senior ServiceNow Developer you will play a crucial role in designing developing and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM ITFM HRSD ITOM PPM and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.

• Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.
• Document and maintain functional business requirements process flows and business use cases.
• Performs operational administrative tasks as needed.
• Assists with report configuration and maintenance as needed.
• Configure and maintain data integrations between ServiceNow and other systems.
• Design/ Develop ServiceNow Forms and Tables as well as Modules.
• Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle.
• Design create and configure Business Rules UI Policies UI Actions Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
• Design create and configure Notifications UI Pages UI Macros Script Includes Formatters ServiceNow.

Best Practices and Governance:

• Ensure adherence to ServiceNow best practices agency security guidelines governance policies and maintain as close to an out of the box environment as possible.
• Perform code reviews and mentor junior developers.

Continuous Improvement:

• Stay updated on ServiceNow releases features and industry trends.
• Identify opportunities for process improvement and automation.

Qualifications:

• Bachelors degree in computer science Information Technology or equivalent work experience.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.
• Experience creating ServiceNow update sets promoting and testing through multiple instances and into production.
• Demonstrated knowledge of service management processes procedures and software and including knowledge of ServiceNow.

Responsibilities:

• Designs develops enhances debugs and implements software.
• Troubleshoots production problems related to software applications.
• Researches tests build and coordinate the conversion and/or integration of new products based on client requirements.
• Designs and develops new software products or major enhancements to existing software.
• Addresses problems of systems integration compatibility and multiple platforms.
• Consults with project teams and end users to identify application requirements.
• Performs feasibility analysis on potential future projects to management.
• Assists in the evaluation and recommendation of application software packages application integration and testing tools.
• Resolves problems with software and responds to suggestions for improvements and enhancements.
• Acts as team leader on projects.
• Instructs assigns directs and checks the work of other software developers on development team.
• Participates in development of software user manuals.

Skills: