Senior ServiceNow Developer

Join MISO as a Senior ServiceNow Developerand help shape the future of our service management platform.

At MISO were on a mission to optimize and elevate our service management capabilities. As a Senior ServiceNow Developer youll play a key role in leading technical development efforts within the platform team. You will help build and improve important tools in ServiceNow that support the technology used to manage the power grid. This job involves creating and updating ServiceNow features connecting it with other systems and working through the full process of developing software from understanding needs to designing building testing and supporting the final product.

What Youll Do as our Senior ServiceNow Developer:

• Design and build ServiceNow applications to support ITSM ITOM ITAM CMDB and new platform capabilities while ensuring high performance and reliability.
• Use AIâdriven engineering practices to improve software delivery and stay current with emerging techniques.
• Collaborate in an Agile Scrum environment with architects product owners engineers and business partners; support quality through automated testing and peer reviews; mentor junior engineers; and monitor production applications to resolve issues.
• Write test debug document and support ServiceNow features using JavaScript Glide APIs and Flow Designer to meet business and compliance needs.
• Create and maintain integrations between ServiceNow and thirdâparty systems using REST APIs Integration Hub and other integration tools.
• Automate workflows and processes to increase efficiency and simplify operations.
• Ensure data integrity and security within ServiceNow by applying validation access controls best practices and architectural standards.

What Youll Bring:

• Bachelors degree in Computer Science Information Technology or related field (preferred)
• At least eight (8) years of development experience strong Agile experience and the ability to execute technical solutions within a structured governance framework.
• Strong expertise in ITSM ITOM ITAM and CMDB
• JavaScript Business Rules Script Includes Client Scripts and Flow Designer
• Hands-on experience integrating ServiceNow with third-party applications using REST APIs Integration Hub and other integration methods.
• ServiceNow Certified System Administrator (CSA) (preferred)
• ServiceNow Certified Application Developer (CAD) (preferred)
• ITIL v4 Foundation Certification (preferred)
• Experience working in environments that require governance risk and compliance considerations (NERC CIP experience a plus).

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid running a robust energy market planning for a bright future its what our immensely hardworking and dedicated team does every day.

The base salary compensation range being offered for this role is $141000 - $166000 USDannually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package including 401k vacation sick and safe time available on your first day of employment.

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Required Experience:

Senior IC