Senior Scheduler (Full-time, Days)

Summary

As a Senior Scheduler your exceptional organizational and management skills are key to successful coordination of scheduling and maintenance of services throughout the system.

Job Title: Senior Scheduler

Department: Gastroenterology

Location: 800 Carter Street Rochester NY 14621

Hours per week: 40 Full-time

Schedule: Monday - Friday 8:00 am-4:30 pm

Responsibilities:

• General Management. Manage incoming calls greet customers take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers

• Surgical Services. Coordinate surgical scheduling for multiple physicians i.e. pre-admission history and physicals diagnostic procedures in-house procedures etc.; train others on scheduling

• Transportation Services. Schedule timely and efficient transportation for patients to a skilled nursing facility rehabilitation facility or to their home address as needed

• Interpreter Services. Coordinate and maintain the scheduling requirements of the Interpreter Services Department vendors and all Rochester Regional Health patients

Required Qualifications:

• Three (3) or more years of relevant healthcare experience required

• In lieu of a degree an equivalent combination of education and experience will be considered

• Strong analytical computer organizational customer service and communication skills

Preferred Qualifications:

• Bachelors degree in business social sciences human resources or equivalent preferred. An equivalent combination of education and experience will be considered.

• For the transportation departments knowledge of IDX and CCS is beneficial

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work writing and telephone use supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration frequent interruptions independent decision-making and information processing. Although physical exposure is low administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours TB screening or a valid drivers license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employees physician or delegate will be considered for accommodations.

PAY RANGE:

$18.00 - $21.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience relevant qualifications specialty internal equity location and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity or expression national origin age disability predisposing genetic characteristics marital or familial status military or veteran status citizenship or immigration status or any other characteristic protected by federal state or local law.