Senior Project manager

Job Title: Senior Project Manager

Location: Omaha NE

Duration: 12 Months

Job Summary:

• An Experienced Project Manager To Lead And Coordinate Delivery Of A Call Center Transformation Initiative Centered On Implementation Of The Nice Cxone Platform And Integration With Salesforce And Snowflake To Support A Unified Experience And Enterprise Analytics Capabilities.
• The Project Manager Will Be Accountable For End-To-End Program Governance Including Detailed Project Planning Milestone Tracking Risk And Issue Management And Coordination Across Vendor Client And Third-Party Teams.
• Responsibilities Include Managing All Integration Dependencies Between Nice Salesforce Service Cloud On-Prem Services And Snowflake Data Pipelines Ensuring Alignment With Defined Architecture Data Models And Business Requirements.
• The Resource Will Be Expected To Coordinate Cross-Functional Workstreams Maintain Delivery Timelines Provide Regular Executive-Level Status Reporting And Proactively Identify And Mitigate Risks To Scope Schedule And Quality. Prior Experience Delivering Large-Scale Contact Center Or Cx Platform Transformations Including Saas Implementations And Complex System Integrations Is Required Along With Demonstrated Ability To Operate Within A Governed Enterprise Delivery Framework And Collaborate Effectively Across Business Technology And Data Stakeholders.

Key Skills: Project Management Program Management Contact Center Transformation Salesforce Service Cloud Snowflake SaaS Implementation

About VDart Group

VDart Group is a global leader in technology product and talent solutions serving Fortune 500 clients in 13 countries. With over 4000 professionals worldwide we deliver innovation operational excellence and measurable outcomes across industries. Guided by our commitment to People Purpose and Planet VDart is recognized with an EcoVadis Bronze Medal and as a UN Global Compact member reflecting our dedication to sustainable practices.