Senior Program Manager, AWS reStart, Skilling & Social Impact (SSI)

As part of the AWS Applied AI Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons real-world experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are no-brainers to buy and easy to use.

AWS Skilling and Social Impact (SSI) offers AWS re/Start as a workforce development program that helps adults build skills including AI and cloud utilizes AWS certifications to validate those skills and connects graduates with career pathways. The program is free to the learner and delivered through a network of third-party collaborating organizations led by the AWS re/Start Regional Program Manager.

SSI is seeking a dynamic organized and experienced Program Manager who is passionate about skilling and workforce development programs for underserved communities. This individual will join the AWS re/Start team and be focused on building the program and expanding offerings in the Western part of the US and Canada.

The successful candidate will be able to take ownership of the program in the region by sustaining an effective network of delivery organizations. They will earn the trust of the relevant internal stakeholders to support the success of the program across the region.

The candidate will establish solid working relationships with other Amazon teams in order to access local and regional funding mechanisms for workforce development identify underserved communities who could benefit from AWS upskilling and reskilling offerings and monitor impact and seek ways to improve effectiveness across the region. The candidate must have a collaborative work style an entrepreneurial mindset and the ability to manage multiple workstreams.

Key job responsibilities
Own and grow the AWS re/Start program across the Western US and Canada sustaining an effective network of third-party delivery organizations that run the program at scale.
Build and manage relationships with collaborating delivery organizations-onboarding enabling and supporting them to deliver high-quality skilling outcomes for underserved communities.
Establish solid working relationships with internal AWS stakeholders and other Amazon teams to access local and regional funding mechanisms for workforce development.
Partner with AWS public sector and commercial account teams customers and Partners to identify opportunities to introduce adult skilling programs as a solution to customer needs.
Identify underserved communities that could benefit from AWS upskilling and reskilling offerings and connect graduates with career pathways.
Monitor program impact track outcomes and continuously seek ways to improve effectiveness across the region.
Manage multiple concurrent workstreams with an entrepreneurial collaborative approach earning trust across internal and external stakeholders.

A day in the life
Use local knowledge to deepen stakeholder network externally and deepen funding channels across public bodies charities and corporate organizations Engage with AWS account teams in public sector and commercial organizations as well as externally with AWS customers and Partners to identify opportunities to introduce adult skilling programs as a solution to customer needs Serve as the key AWS point of contact for collaborating organizations answering questions and directing collaborating organizations Work with local AWS public relations teams to showcase program opportunities and success

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

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Inclusive Team Culture

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Mentorship and Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 115600.00 - 160000.00 USD annually