Senior Product Manager Tech, Ring SMB

Ring SMB team is looking for a Senior Product Manager - Technical to lead the product strategy and execution for our growing Small & Medium Business (SMB). Youll own the end-to-end product experience for how businesses manage their Ring security cameras including multi-site management web dashboard for SMBs and AI-native products that solve businesses needs.

This role sits at the intersection of security hardware software platforms and emerging AI capabilities. Youll define how business owners and their teams interact with Rings security products across mobile and web driving features from concept through scaled rollout. If youre passionate about solving complex product problems for underserved customer segments and thrive in ambiguous fast-moving environments wed love to talk to you.


Key job responsibilities
Own the product strategy and roadmap for SMBs defining the north star vision and experiences for business customers on the Ring app; developing a strong understanding of business customer needs and building 0 to 1 products that address those needs.
Define the vision and phased rollout plan for Rings business web experience enabling multi-location management at scale
Drive product requirements for AI-powered features tailored to business customers that solve core operating pain points for business owners leveraging Ring Appstore
Own the product direction for an AI-powered device recommendation and advisory experience guiding it from prototype to customer launch
Partner with engineering UX design and platform teams to write PRDs define success metrics and ship features on a regular mobile app release cadence
Engage with system architecture discussions understand platform dependencies and trade-offs and make informed technical decisions that balance speed quality and scalability
Coordinate cross-team workstreams spanning mobile web cloud and third-party integrations


A day in the life
1. Gain deep understand SMB customer needs through data analysis customer research and competitive intelligence; translate insights into compelling product requirements and prioritization decisions
2. Creating product vision and strategy to deliver to the customer needs
3. Partnering with Hardware Design Engineering Marketing and other PMs to build a cohesive product roadmap and strategy
4. Build a business case and prove the product market fit through live prototypes customer feedback
5. Champion the product to internal stakeholders and leadership

- 5 years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Bachelors degree

- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools
- Experience bridging technical and business teams to collect and refine requirements prioritize incoming work requests and ensure all committed work is delivered on time

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Hawthorne - 151200.00 - 204600.00 USD annually
USA CA Sunnyvale - 173900.00 - 235200.00 USD annually
USA TX Austin - 151200.00 - 204600.00 USD annually
USA WA Bellevue - 151200.00 - 204600.00 USD annually