Senior Platform Engineer

Sprig is the customer survey platform rebuilt around AI agents.

For two decades teams have relied on Qualtrics Medallia and SurveyMonkey to understand their customers. These platforms were built for a slower era with manual setup fragmented workflows and insights that arrive too late to share decisions. The gap between how fast products move and how fast research can keep up has never been wider.

Were building something different. With Sprig AI agents design studies adapt surveys in real time and turn responses into clear actionable insight. Teams move from question to evidence in hours instead of weeks without sacrificing rigor. Product teams no longer guess. They know.

Our mission is to make deep customer understanding effortless and always on so the best teams in the world can build products their customers love.

Companies like Microsoft DoorDash Notion Figma Coinbase and TripAdvisor use Sprig to stay close to their users. Backed by $85M from Andreessen Horowitz Accel and First Round Capital were growing quickly across the worlds leading product organizations.

The category is being rebuilt with AI at the core. If youre excited by hard problems and the chance to define how modern teams understand their customers wed love to meet you.

Agents pay off when engineers hand them whole changes not incremental changes. That makes the build-and-test loop the safety gate for the entire org: when CI is slow or flaky teams lose time twice once waiting and once re-running to sort noise from real failures. Add a dozen agents validating against the same shared environment and a workflow annoyance becomes an organization-wide bottleneck.

This role owns that loop. You will be responsible for how quickly a change becomes a signal people trust whether a human or an agent wrote it: incremental CI on a large TypeScript React and Go monorepo test automation that is fast and meaningful from unit through browser and visual and short-lived environments created and torn down per branch instead of queued.

We are not looking for someone to inherit a ticket queue. We want a builder who can help set a direction for how development should work in an agent-heavy world then deliver it.

If you have experience making a development loop people complain about faster and more predictable this is the next iteration of that same problem with tighter constraints.

You will do this on the Platform team which runs the systems that support over a billion visitors a month and processes nearly a billion events a day.

• Modernize the JavaScript and TypeScript build: Lead the migration from our current Node Bazel rules to a maintained successor complete the move of the JS toolchain to Bazel modules and replace accumulated image and packaging workarounds with proper module linking and incremental compilation.

• Cut CI time and cost measurably: Establish p50 and p95 PR build and test times as tracked metrics then drive them down through better cache hit rates incremental builds and balanced test parallelism. Own the remote cache fleets sizing eviction behavior and cost.

• Make the build observable: Ship telemetry for per-target timing cache hit rate flake rate and cost so build decisions are data-driven rather than anecdotal.

• Make test automation a first-class developer experience: Own how engineers and agents write run and trust tests across unit integration browser end-to-end and visual layers. Make the local command match CI make it trivial to run either a single file or the affected graph and detect and quarantine flakes instead of asking people to rerun. Close the gaps so lint static analysis and coverage are real gates rather than noise.

• Move from shared environments to ephemeral ones: Replace a handful of long-lived contended environments with short-lived isolated stacks that a human or a cloud agent can create per branch or per task. Fast spin-up real isolation and cost control are first-class requirements.

• Build the agent-ready development platform: Deliver hermetic sandboxed reproducible build and test environments that agents can invoke safely and in parallel plus the automated review and presubmit signals they need to validate their own changes.

• Build systems depth: 6 years owning a monorepo build system at scale (Bazel strongly preferred; Buck2 Pants Nx or Turborepo also considered). You understand hermeticity sandboxing action graphs and cache invalidation from first principles.

• CI/CD as a platform: Experience owning incremental builds test sharding self-hosted runner fleets presubmit/postsubmit design and merge queues knowing that services and UI need different feedback loops.

• Frontend build ownership: Deep experience with production bundler pipelines (webpack Vite esbuild or Turbopack) shared UI packages and test suites (Jest Playwright Cypress) and their interaction with hermetic builds.

• TypeScript/Node fluency: Strong expertise in module resolution and packaging (CJS/ESM exports) and comfortable operating in a polyglot repository alongside Go.

• Build trust: Experience eliminating hidden network calls machine-dependent toolchains and undeclared inputs to ensure reproducible results and prevent cache/sandbox poisoning.

• Test infrastructure and impact: Proven ownership of flake detection/quarantine balanced sharding and merge signals with measurable results in build times CI spend and artifact or bundle sizes.

• Competitive Salary

• Competitive Employee Equity

• 401K Program

• Medical Dental and Vision Benefits

• FSA/HSA Benefit

• $175/month Commuter Benefit

• Additional Wellbeing Benefits

• Flexible Paid Time Off

• Paid Parental Leave

• Professional Development Stipend

• Hybrid Office Policy

• Lunch and dinner daily

• Company Sponsored Social Events

At Sprig we pride ourselves on being a people-first company where your contributions matter and your impact is visible. Weve been recognized as a Great Place to Work for three consecutive years and have also been named one of Fortunes Best Workplaces in the Bay Area and one of Built Ins Best Places to Work. If youre excited about helping build products that millions of users love while shaping the future of AI-powered user research wed love to meet you.

We prioritize diversity within our team and value different perspectives educational backgrounds and life experiences. We encourage people from underrepresented backgrounds to apply.

The salary range for this full-time position is $180000 - $260000 Equity Benefits. Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco CA; New York NY). Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only and do not include equity or benefits.

***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @ email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer please report it as potential job fraud to law enforcement and contact us here.***

Required Experience:

Senior IC