Senior Payroll Specialist

• Accurately and timely processes all assigned payrolls including benefit deductions garnishments direct deposit information tax deductions and employee set-ups. Researches and resolves discrepancies.
• Ensures compliance with and stays current on federal state and local payroll wage and hour laws changes and best practices.
• Manages relationships with third-party payroll service providers to ensure accurate data transfer and timely resolution of issues.
• Optimizes and continuously improves efficiency of payroll systems and processes.
• Establishes and maintains positive client working relationships; successfully contributes to high client retention rates. Provides support and training to clients and employees regarding payroll software and payroll needs.
• Manages and troubleshoots end-to-end integration including benefit carrier connections and external payroll file feeds.
• Proactively analyzes clients needs and provides appropriate recommendations.
• Performs analysis of completed payroll and troubleshoots data inconsistencies identifies trends and potential issues and recommends solutions.
• Successfully guides new clients through implementation or termination of contracts for payroll services.
• Represents the team effectively; builds trust and credibility and promotes transparency.
• Maintains confidentiality of all client and employee information.
• Provides outstanding client service to engage clients.

• Four-year college degree in business or accounting or equivalent education experience preferred
• Minimum of 5 years processing large volume multi-state payrolls required
• Experience with ADP and/or Paycor preferred
• PEO/human resources outsourcing experience strongly preferred
• Data entry experience and fact-checking experience
• Proficient with Outlook and the Microsoft Office suite
• Certified Payroll Professional (CPP) preferred

• Excellent organizational and time management skills.
• Demonstrate an open-minded team-oriented and collaborative work style.
• Excellent interpersonal abilities; expertise in building and maintaining business relationships.
• Dependable and hard working.
• Excellent attention to detail and accuracy.
• Outstanding problem solving and analytical skills.
• Ability to thrive in a fast-paced environment.
• Excellent written & verbal communication skills

Required Experience:

Senior IC